BioPharma Production Specialist
Avantor
Summary
The BP Specialist manages a select large customer accounts within defined territory, serving as the primary point of contact post-sale, managing complex negotiations and driving customer satisfaction, retention, and business growth. Engages with clients through a mix of face-to-face meetings and digital channels (e.g., phone, email, video conferencing) to close sales, provide ongoing support, and ensure a high-quality customer experience. Responds to inquiries and offers consultative guidance on appropriate products and services. Executes sales strategies, generates performance reports, and identifies opportunities to increase sales volume while maintaining service excellence. Applies commercial insight and relationship management skills to support both tactical execution and strategic territory development. Mentors less experienced sales representatives and contributes to regional sales strategy.
Job description
This person must reside in a major Texas city, preferably in Houston, however, the territory will cover the states of Texas, Arizona and Oklahoma.
What we’re looking for:
- Education: A college degree in the sciences and/or business preferred
- Experience: 7 - 10 years minimum experience working in the chemicals space
- Familiar with GMP/GLP Bioproduction
How you will thrive and create an impact
- Supports customers with material problem-solving.
- Assists distributors and customers with product application information.
- Follows up on leads generated by Marketing for future business.
- Acts as liaison between customers/distributors/representatives and Marketing.
- Develops relationships with our customers, distributors & representatives.
- Develops prospects for new leads.
- Travels to customer facilities and to trade shows.
- Must be regular and punctual in attendance
- Responsible for maintaining quality within the scope of the job description.
Requirements
- 7 - 10 years minimum experience working in the chemicals space
- Familiar with GMP/GLP Bioproduction
- A college degree in the sciences and/or business preferred
- Must reside in a major Texas city, preferably in Houston
Benefits
- Medical, Dental & Vision
- Wellness programs
- Health savings account
- Flexible spending account
- 401(k) Matching
- Employee stock purchase program
- 11 paid holidays
- 18 PTO days annually
- Volunteer time off
- 6 weeks paid parental leave
Company overview
Avantor is a leading global provider of mission-critical products and services to customers in the life sciences and advanced technology industries. Founded in 1904 as J.T. Baker Chemical Company, the company has evolved into a Fortune 500 organization with operations in over 30 countries and serving more than 300,000 customer locations worldwide. Avantor's comprehensive portfolio supports virtually every stage of research, development, and production activities across biopharma, healthcare, education, government, and advanced technology sectors. The company specializes in providing high-purity chemicals, laboratory equipment, single-use bioprocessing systems, and specialized services that enable breakthroughs in medicine, healthcare, and technology. With approximately 14,500 employees globally, Avantor plays a crucial role in supporting scientific innovation, including significant contributions to COVID-19 vaccine manufacturing through its synthetic lipid production capabilities. The company went public in 2019 and is listed on the New York Stock Exchange under the symbol AVTR.