Summary

The Branch Manager HME (Home Medical Equipment) is responsible for the overall operational, financial, and administration management of the designated local branch. This individual directs Office Coordinator HME and Service Technician HME personnel, manages inventory, oversees regulatory compliance, and ensures the profitable growth of the business. This individual also works closely with their assigned Nurse Navigator HME for their branch and ensures that Office Coordinator HME and Service Technician HME personnel are in-sync with the Nurse Navigator HME. While the primary function of this role is management and business operations, the Branch Manager will occasionally conduct high-level clinical patient visits, quality assurance assessments, or emergency delivery interventions to support the team and maintain standard-of-care protocols.

Job description

Overview

The Branch Manager HME (Home Medical Equipment) is responsible for the overall operational, financial, and administration management of the designated local branch. This individual directs Office Coordinator HME and Service Technician HME personnel, manages inventory, oversees regulatory compliance, and ensures the profitable growth of the business. This individual also works closely with their assigned Nurse Navigator HME for their branch and ensures that Office Coordinator HME and Service Technician HME personnel are in-sync with the Nurse Navigator HME. While the primary function of this role is management and business operations, the Branch Manager will occasionally conduct high-level clinical patient visits, quality assurance assessments, or emergency delivery interventions to support the team and maintain standard-of-care protocols.

Responsibilities

Team Leadership & Personnel Management: Hire, train, supervise, and evaluate branch staff. Schedule and direct daily workloads of direct reports.
Operational Oversight: Direct daily branch workflows including billing coordination, inventory controls, and distribution logistics. Ensure assigned Nurse Navigator HME provides clinical oversight on all patients.
Financial Accountability: Oversee the branch budget, manage Profit & Loss (P&L) statements, analyze cost metrics, and implement strategies to meet financial KPIs.
Compliance & Quality Assurance: Ensure compliance with HIPAA, EEOICPA, and Company standards and policies.
Field Engagement & Patient Care: Conduct periodic field visits with patients to ensure high-quality care, resolve escalated equipment issues, or audit field technician performance.
Emergency & Escalated Delivery Support: From time-to-time, actively assist with equipment deliveries, setups, and troubleshooting during peak volumes, staffing shortages, or emergency/on-call situations to safeguard patient care continuity.

Qualifications

Education: Bachelor's degree in Business Administration, Healthcare Management, or related field preferred (or equivalent combined experience).
Experience: 3+ years of management experience in home health, durable medical equipment, or healthcare operations and logistics.
Licensing: Valid driver's license with a clean driving record.

Requirements

Bachelor's degree in Business Administration, Healthcare Management, or related field preferred (or equivalent combined experience)
3+ years of management experience in home health, durable medical equipment, or healthcare operations and logistics
Valid driver's license with a clean driving record

Company overview

United Energy Workers Healthcare is a specialized healthcare provider dedicated to serving former and current atomic energy workers and contractors through federal compensation programs. The company focuses on delivering comprehensive patient care for individuals affected by occupational radiation exposure and toxic substance exposure while working in the nation's nuclear weapons and energy programs. Their services are centered around two key federal programs: the Energy Employees Occupational Illness Compensation Program Act (EEOICPA) and the Radiation Exposure Compensation Act (RECA). UEW Healthcare provides expert guidance, application support, and whole-person in-home care services including skilled nursing, care coordination, daily living support, and comprehensive medical management. With deep compassion and firsthand experience in the energy industry, the company has built a reputation for excellence in serving this specialized patient population. Headquartered in Riverton, Wyoming, UEW Healthcare operates with a team of dedicated professionals who understand the unique needs of atomic workers and their families, providing both medical benefits coordination and compassionate care delivery to support patients in maintaining dignity and independence at home.