Business Associate, OB/GYN - Wayne, Full Time, Day
Valley Health System
Summary
Performs a variety of front desk activities that support the Practice and professional staff and performs a variety of essential services (checking-in, checking-out, etc.) as directed or requested by Practice Manager.
Job description
Position Summary
Performs a variety of front desk activities that support the Practice and professional staff and performs a variety of essential services (checking-in, checking-out, etc.) as directed or requested by Practice Manager.
Skills
Demonstrates behaviors consistent with Valley Health System Behavioral Standards as well as Valley Physician Services Mission and Vision Statements. Demonstrates behavior that is courteous, caring, respectful and compassionate at all times. Demonstrates ability to listen and respond in a non-judgmental manner with clear expectations. Outstanding interpersonal, service excellence behavior and customer service skills required. Strong orientation towards the provisions of high quality, cost effective and comprehensive medical care. Ability to use effective organizational and time management skills to set priorities and respond quickly to urgent/emergent situations. Strong communication both oral and written to convey information in a clear and concise manner to persons of varied age groups, customers and/or groups. Ability to create, maintain and support a high functioning team; establish and foster cooperative working relationships with staff and management; and function effectively as part of that team. Ability to represent the organization positively at all times. Ability to respect confidentiality of private healthcare, financial, and other company information at all times. Ability to honor commitments to the job and members of the team. Ability to speak constructively about co-workers and the organization. Ability to assume responsibility and accountability for job duties and organizational responsibilities. Ability to support company-wide efforts to improve and maintain a high level of patient/customer satisfaction as evidenced by (but not limited to) customer/patient satisfaction survey scores and other organizational and System's targets. Position may require rotating to other VMG locations from time to time when necessary.
Requirements
- High school diploma or equivalent
- Completion of formal coursework in office management, database management or business
- Computer literacy required
- Six (6) months of previous customer service/data entry, administrative/office management/clerical experience required
- Outstanding interpersonal, service excellence behavior and customer service skills
- Strong oral and written communication skills
- Effective organizational and time management skills
- Ability to maintain confidentiality
- Ability to work as part of a team
Benefits
- Medical, Dental & Vision
- Group Term Life & AD&D
- Flexible Spending Accounts
- Commuter Benefit Plans
- Short & Long-Term Disability
- Whole Life Insurance
- Legal Support
- 6 Paid Holidays
- Paid Time Off
- Wellness Time Off
- Extended Illness
- Retirement Plan
- Tuition Assistance
- Employee Assistance Program
- Fitness Center Discount
- Day Care Discounts
Company overview
The Valley Health System is an integrated healthcare network serving Las Vegas and Southern Nevada, operating as a subsidiary of Universal Health Services, Inc. (UHS). Established in 1979, the system has grown to become the largest provider of healthcare services in Southern Nevada, serving over two million residents across the region. The network comprises six acute care hospitals, two specialty hospitals, seven freestanding emergency departments, and numerous outpatient facilities and physician practices. Key hospitals include Centennial Hills Hospital Medical Center, Henderson Hospital, Spring Valley Hospital Medical Center, Summerlin Hospital Medical Center, Valley Hospital Medical Center, and West Henderson Hospital. The system offers comprehensive medical services including emergency care, cardiovascular services, neurosciences, maternity and women's health, orthopedics, oncology, behavioral health, and specialized programs in stroke and heart attack care. All Valley Health System hospitals are accredited by The Joint Commission and consistently earn national recognition for quality care, with certifications from the American Heart Association and American Stroke Association. The organization employs over 9,000 healthcare professionals dedicated to providing patient-centered care while also serving as a teaching institution with graduate medical education programs and clinical training opportunities for future healthcare providers.