Business Data Analyst
Fresenius Kabi USA
Summary
The Business Data Analyst plays a critical role in supporting commercial excellence by gathering, analyzing, and interpreting internal and external data to generate actionable insights that inform business decisions. This role partners with sales, marketing, contracting, and cross-functional teams; both local and global; to identify key performance trends, support strategic initiatives, and deliver high-quality analytical deliverables. The incumbent will design and maintain reporting templates, develop dashboards, conduct market and customer analyses, and help drive process improvements. The Business Analyst serves as a trusted analytics resource, communicating findings to stakeholders and contributing to the commercialization and operational excellence of the organization.
Job description
Job Summary
The Business Data Analyst plays a critical role in supporting commercial excellence by gathering, analyzing, and interpreting internal and external data to generate actionable insights that inform business decisions. This role partners with sales, marketing, contracting, and cross-functional teams; both local and global; to identify key performance trends, support strategic initiatives, and deliver high-quality analytical deliverables. The incumbent will design and maintain reporting templates, develop dashboards, conduct market and customer analyses, and help drive process improvements. The Business Analyst serves as a trusted analytics resource, communicating findings to stakeholders and contributing to the commercialization and operational excellence of the organization.
Responsibilities
Data Analysis & Reporting
- Analyze commercial, operational, and market data to identify trends, patterns, opportunities, and risks that support strategic and tactical decision-making.
- Develop and manage reporting templates, dashboards, and visualizations to communicate insights clearly to commercial teams.
- Ensure the quality, accuracy, and business readiness of analytical outputs, including validation of data and results before dissemination.
- Support commercial data governance best practices to maintain consistency and integrity of analytical outputs.
Commercial Insight Generation
- Conduct advanced analytics to support performance measurement, brand planning, sales effectiveness, promotional evaluation, and segmentation.
- Prepare and present actionable commercial insights, supporting leadership with recommendations that address market dynamics and competitive landscapes.
- Analyze forecast accuracy, KPIs, call and sample data, and other performance metrics to identify drivers of commercial outcomes.
Cross-Functional Collaboration & Support
- Partner with internal stakeholders including sales, marketing, contracting, finance, and IT to understand analytical needs and deliver tailored solutions.
- Support business unit stakeholders by translating analytics into business cases, executive summaries, and strategic recommendations.
- Collaborate with data, CRM, and BI teams to improve data workflows, reporting processes, and system integrations.
Process & Systems Improvement
- Identify process improvement opportunities and propose solutions to enhance efficiency, data quality, and analytical capability.
- Participate in user acceptance testing (UAT) for reporting tools and analytics systems, ensuring solutions function as intended.
- Support enhancements to commercial data structures and reporting platforms to align with evolving business requirements.
Communication & Documentation
- Communicate complex analytical findings verbally and in writing to both technical and non-technical stakeholders.
- Document analytical processes, assumptions, and methodologies to ensure reproducibility and continuity.
- Assist with preparing presentations for leadership reviews, business reviews, and strategic planning sessions.
Special Projects & Strategic Initiatives
- Support strategic initiatives related to commercial operations, product launches, and cross-functional projects.
- Conduct ad-hoc analyses and scenario modeling to evaluate business decisions, pricing impacts, market entry, and promotional strategies.
Additional
- Attends local, national, and global meetings as needed.
- Completes all training requirements, including all department-specific, compliance training, etc.
- Participates in any and all reasonable work activities as assigned by management.
- All employees are responsible for ensuring the compliance to company documents, programs and activities related to the Health, Safety, Environment, Energy, and Quality Management Systems, as per your roles and responsibilities.
Requirements
- Bachelor's degree required (Advanced degree is a plus)
- 3-5 years of relevant experience (preferably in healthcare or related industry)
- Proficiency in analytics tools such as Qlik, Snowflake, Salesforce, SAP, Power BI, SQL, Python, or R
- Knowledge of medical device, hospital/pharmacy products and/or pharmaceutical industry is strongly preferred
- Highly self-driven, capable of working independently and collaboratively in dynamic conditions
- Able to manage and prioritize multiple complex projects with demonstrated time management skills
- Exceptional attention to detail
- Strong communication and presentation abilities, both written and verbal
- Strong team player that is solution-oriented and can build influential relationships with both internal department and external customers
- Experience presenting with strong interpersonal and communication skills (verbal and written)
- Demonstrated ability to prioritize and execute tasks in a dynamic environment
- Ability to collaborate effectively with internal and external business contacts while conveying a positive, service-oriented attitude
- Ability to maintain complete confidentiality and discretion in business relationships and exercise sound business judgment
- Highest level of integrity and good judgment, with the ability to effectively deal with highly sensitive, confidential information
- Ability to work flexible hours and weekends to meet business/customer needs
- Must be able to effectively speak, read, write, and understand English
Benefits
- Medical, Dental & Vision
- Life Insurance
- Disability Insurance
- 401(k) Matching
- Wellness Program
Company overview
Fresenius Kabi USA is a leading global healthcare company and a subsidiary of Fresenius Kabi AG, specializing in pharmaceutical manufacturing and medical technologies. Headquartered in Lake Zurich, Illinois, the company operates as a comprehensive provider of essential medicines and technologies for critically and chronically ill patients. With over 43,000 employees globally and a presence in more than 100 countries, Fresenius Kabi USA focuses on four complementary business areas: Biopharma (biosimilars for autoimmune diseases and oncology), Pharma (IV drugs and infusion therapy), Medical Nutrition, and MedTech. The company's extensive portfolio includes injectable drugs, delivery systems, advanced transfusion medicine, cell therapy technologies, clinical nutrition products, and infusion devices. Serving hospitals, long-term care facilities, alternate care sites, and clinics, Fresenius Kabi USA is committed to providing high-quality, lifesaving medicines and technologies while driving healthcare transformation through innovation and patient-centric solutions.