BUSINESS DEVELOPMENT COORD/REP
UHS
Summary
The Account Manager directly serves as the liaison between the facility, the community, and referring agencies. This role is directly responsible for creating demand for the facility's services, implementing the facility's strategic plan, enhancing the departmental and facility goals. As Step-Navigator is responsible for meeting with all eligible patients to discuss the benefits of Outpatient Services as part of their continuum of care treatment. The Stepdown-Navigator will be responsible for communicating eligibility to key members of senior leadership & associated departments and will be responsible for data collection and entry to Midas and implementing components of Playbook as needed. Time will be split 50/50 between the two duties.
Job description
Job Duties/Responsibilities
- Act as a liaison between the facility and referral sources and implement service-oriented action plans responsive to referral source needs, serves as resource and representative to the community, and conducts tours to key stakeholders.
- Responsible for communicating eligibility to key members of senior leadership & associated departments and will be responsible for daily collecting of facility data specific to Outpatient eligibility for trending purposes.
- Implement the components of the Step-Down program with a thorough understanding of the Inpatient workflow process, as it pertains to case management and discharge planning.
- Responsible for maintaining up-to-date information in MedSeries 4/MIDAS/MEDIK, including documentation of daily contacts and accurate account information.
- Performs other duties as assigned/required by this position.
Requirements
- Bachelor's Degree in related field required
- Two (2) year experience in health care, business development or marketing environment with measurable business development results required
- Valid driver's license and car insurance with an acceptable driving record in accordance with facility requirements
- Understanding of the process for mental health referrals and treatment
- Excellent communication, interpersonal, organizational, and service excellence skills
- Detail oriented and able to multi-task and change directions quickly
- Ability to communicate effectively both verbally and in writing in person, over the phone and in front of audiences
- Presents oneself in a positive and professional manner through appearance and conduct
- Proficiency in Microsoft Office programs
- Ability to apply technical and computer/software skills
- Able to adjust personal schedule to accommodate the needs of the facility
- Employment with Emerald Coast Behavioral Hospital requires successful completion of a Level II background Screening
Benefits
- Competitive Compensation
- Generous Paid Time Off
- Medical, Dental, Vision & Prescription Drug Plan
- 401(k) with company match
- Discounted stock plan
- SoFi Student Loan Refinancing Program
- Career development opportunities
Company overview
Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected providers of hospital and healthcare services, operating as a Fortune 300 corporation headquartered in King of Prussia, Pennsylvania. Founded in 1979, UHS has grown into a major healthcare enterprise with approximately 99,000 employees and annual revenues exceeding $14 billion. The company operates through its subsidiaries, managing 29 acute care hospitals, 331 behavioral health facilities, and 60 outpatient and other facilities across 39 U.S. states, Washington D.C., Puerto Rico, and the United Kingdom. UHS provides comprehensive healthcare services including acute care, behavioral health treatment, cancer centers, and ambulatory surgical centers. The company's strategy focuses on building or acquiring high-quality hospitals in rapidly growing markets and investing in advanced medical equipment and skilled personnel to become the leading healthcare provider in each community it serves. UHS is publicly traded on the New York Stock Exchange (NYSE: UHS) and has established a strong reputation for delivering compassionate, high-quality care while maintaining financial stability and operational excellence.