Business Development Coordinator - Gray Birch & Glenridge

Job Summary

MaineGeneral Health is seeking a relationship-driven and highly organized Business Development Coordinator to support referral development, marketing, and admissions coordination for our long-term care facilities, Glenridge and Gray Birch. This role is instrumental in building strong partnerships with healthcare providers, community organizations, and referral sources to increase awareness of our services and support appropriate resident placements. Working closely with patients, families, healthcare professionals, and facility teams, the Business Development Coordinator helps facilitate smooth transitions of care while identifying resources and addressing barriers to admission. The ideal candidate is an excellent communicator who enjoys building relationships, developing business opportunities, and helping patients and families navigate the transition to long-term care.

Job Description

• Develop, maintain, and strengthen referral networks and strategic relationships with healthcare providers, hospitals, community organizations, and other referral partners.
• Identify opportunities to expand awareness of Glenridge and Gray Birch services and develop strategies to support business growth and referral development.
• Establish and measure the effectiveness of partnerships and outreach initiatives to support facility goals.
• Serve as a liaison between patients, families, healthcare providers, and facility teams to coordinate eligibility, admissions, and transitions of care.
• Identify and resolve barriers to admission and care coordination to help ensure patients and families receive appropriate placement and support.
• Assess the needs of patients and families and connect them with available resources, including equipment, financial assistance, and patient care services.
• Maintain awareness of facility census, available resources, and placement options to help determine the most appropriate setting for each patient.
• Prepare and deliver facility tours, proposals, presentations, and marketing materials to promote services and build awareness among referral partners and the community.
• Utilize marketing resources, including brochures, data, presentations, photographs, and reports, to communicate facility services, capabilities, and value.
• Collaborate with internal departments and external partners to support timely admissions, effective communication, and positive transitions of care.
• Represent Glenridge and Gray Birch professionally in community outreach activities, partner meetings, and business development initiatives.
• Monitor referral activity and partnership effectiveness to identify opportunities for improvement and support organizational objectives.

Qualifications

• Strong relationship-building, communication, and interpersonal skills.
• Excellent organizational and time-management skills, with the ability to coordinate multiple priorities and follow through on commitments.
• Ability to develop professional partnerships and identify opportunities for business development and community outreach.
• Strong presentation skills and the ability to communicate service offerings effectively to diverse audiences.
• Problem-solving skills and the ability to identify barriers and coordinate solutions for patients and families.
• Ability to work collaboratively with healthcare providers, patients, families, and internal teams.
• Proficiency with computer applications and the ability to prepare presentations, reports, and marketing materials.
• Experience in healthcare business development, referral relations, admissions, marketing, care coordination, or a related field preferred.
• Familiarity with long-term care, post-acute care, or healthcare transitions of care is a plus.
• Valid state driver's license with an acceptable driving record required.