Business Manager, Account Manager - High Point, NC
Thermo Fisher Scientific
Summary
Join our collaborative team at Thermo Fisher Scientific as a Business Manager III, where you'll contribute to client relationships and business growth within our Pharma Services Group. You'll serve as the primary liaison between clients and our organization, developing and managing strategic business relationships while ensuring exceptional service delivery and client satisfaction. Combining technical expertise and commercial understanding, you'll identify and implement solutions that create mutual success for both our clients and organization.
Job description
In this role, you'll manage client engagements from initial contact through ongoing relationship management, oversee technology transfers and product launches, and support revenue growth through new business development. You'll collaborate across functions to ensure seamless project execution while maintaining high standards of quality and compliance. This position offers the opportunity to make a meaningful impact in helping deliver life-saving medicines to patients while working for a global leader in serving science.
Keys to Success
Education
- Advanced Degree plus 3 years of experience, or Bachelor's Degree plus 5 years of experience in pharmaceutical industry or contract manufacturing organization (CMO/CDMO)
- Preferred Fields of Study: Science, Engineering, Business, Finance or related field
Experience
- Demonstrated success in account management, project management, sales or marketing with client-facing responsibilities
- Strong understanding of GMP requirements and pharmaceutical manufacturing processes
- Demonstrated experience with budgeting, forecasting, and financial analysis
- Advanced negotiation and resolution skills
Knowledge, Skills, Abilities
- Excellent communication and presentation abilities, with proven relationship-building capabilities
- Ability to work with stakeholders and build consensus across multiple functions
- Strong analytical and problem-solving skills with attention to detail
- Proficiency in MS Office applications (Excel, PowerPoint, Word)
- Experience managing multiple complex projects simultaneously
- Fluent English required
- Knowledge of S&OP processes and contract compliance
- Experience with technology transfer projects and commercial product launches
- Ability to travel up to 10% as needed
Requirements
- Advanced Degree plus 3 years of experience, or Bachelor's Degree plus 5 years of experience in pharmaceutical industry or contract manufacturing organization (CMO/CDMO)
- Preferred Fields of Study: Science, Engineering, Business, Finance or related field
- Demonstrated success in account management, project management, sales or marketing with client-facing responsibilities
- Strong understanding of GMP requirements and pharmaceutical manufacturing processes
- Demonstrated experience with budgeting, forecasting, and financial analysis
- Advanced negotiation and resolution skills
- Excellent communication and presentation abilities, with proven relationship-building capabilities
- Ability to work with stakeholders and build consensus across multiple functions
- Strong analytical and problem-solving skills with attention to detail
- Proficiency in MS Office applications (Excel, PowerPoint, Word)
- Experience managing multiple complex projects simultaneously
- Fluent English required
- Knowledge of S&OP processes and contract compliance
- Experience with technology transfer projects and commercial product launches
- Ability to travel up to 10% as needed
Company overview
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. The company's mission is to enable customers to make the world healthier, cleaner, and safer. With over 100,000 employees globally, Thermo Fisher provides an unrivaled combination of innovative technologies, purchasing convenience, and pharmaceutical services through its industry-leading brands including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD. The company serves customers across healthcare, life sciences, applied markets, and pharmaceutical sectors, offering solutions that accelerate research, solve complex analytical challenges, improve patient diagnostics, and increase laboratory productivity. Headquartered in Waltham, Massachusetts, Thermo Fisher operates globally, delivering critical scientific products, services, and workflow solutions that support researchers, organizations, and companies in addressing some of the world's most pressing issues.