Business Operations Manager
Piramal Pharma Solutions
Summary
The Business Operations Manager serves as a key interface with various internal departments to facilitate the evaluation of new opportunities, initiation of projects, development of proposals and support of Business Development in pre-sales client interface. This role will have interaction across the organization and will have varied responsibilities.
Job description
Key Duties
- Determines proposal scope and budget by identifying and clarifying opportunities and client needs, studying requests for proposals (RFPs), and meeting with technical SMEs
- Meets proposal deadline by establishing priorities and target dates for information gathering, writing, review, and approval
- Assists in efforts to gather, organize, evaluate, and forecast sales statistics and other data pertaining to pricing and proposal generation
- Drive interdepartmental communications to define project scope, budget, and timelines
- Maintains quality results by using templates and following proposal-writing standards including readability, consistency, and flow
- Assists in maintaining proposal database
- Build relationships with Business Development team and potential customers through frequent communication during the RFP cycle, provide technical support, ensure project scope and milestones are well defined, and host client visits
- Serve as communication conduit between site and potential customers
- Recognizes and capitalizes on trends in the business pipeline and helps to identify strategic opportunities
- Organizing and management of legal files and maintaining the Business Development Master Index
- Other duties may be assigned to meet business needs
Key Interactions
- Internal: Site Leadership Team; Business Development; all site functions
- External: Customers
Education/Experience
- B.S. in Chemistry or related fields
- Experience with proposals within the pharma industry
- Advanced degree in Business is desirable
- 5 years' experience in pharmaceutical industry highly preferred
Job Competencies
- Demonstrates proficiency in leveraging AI tools and technologies to improve efficiency, enhance decision-making, and drive continuous improvement while ensuring responsible and ethical use of AI
- Strong understanding of the use of Microsoft Office applications, including MS Project, Excel, Word, and PowerPoint
- Communications: ability to communicate ideas and data both verbally and written
- Relationship building: ability to make and maintain relationships with colleagues and customers
- Organization: ability to maintain accurate and detailed records, legal files, and contracts
- Time Management: ability to work independently, set priorities, and manage workflow to accomplish day-to-day tasks to meet deadlines
Requirements
- B.S. in Chemistry or related fields
- Experience with proposals within the pharma industry
- Advanced degree in Business is desirable
- 5 years' experience in pharmaceutical industry highly preferred
- Proficiency in leveraging AI tools and technologies
- Strong understanding of Microsoft Office applications, including MS Project, Excel, Word, and PowerPoint
- Ability to communicate ideas and data both verbally and written
- Ability to build and maintain relationships with colleagues and customers
- Ability to maintain accurate and detailed records, legal files, and contracts
- Ability to work independently, set priorities, and manage workflow to meet deadlines
Company overview
Piramal Pharma Solutions (PPS) is a leading global Contract Development and Manufacturing Organization (CDMO) offering comprehensive end-to-end solutions across the entire drug lifecycle. As part of Piramal Pharma Limited, the company operates through a globally integrated network of 15 facilities across North America, Europe, and Asia, serving over 500 customers worldwide. PPS provides a complete range of services including drug discovery solutions, process and pharmaceutical development, clinical trial supplies, and commercial manufacturing of APIs and finished dosage forms. The company specializes in advanced technologies such as antibody-drug conjugates (ADCs), highly potent APIs, sterile fill/finish, peptide products, and potent solid oral drug products. With a team of over 4,700 professionals and a strong track record of regulatory compliance, Piramal Pharma Solutions has established itself as a trusted partner for both innovator and generic pharmaceutical companies, delivering patient-centric solutions with a focus on quality, operational excellence, and innovation.