Business Process Architect, Quality
Lonza
Summary
Join Lonza's SAP S/4HANA transformation journey and play a key role in shaping the future of quality processes across our global operations. In this role, you will collaborate with business leaders, quality experts, and technology teams to design and implement integrated quality solutions that support the manufacture of life-changing therapies.
Job description
What you will do
- Serve as the Quality Integration subject matter expert, providing deep functional expertise to support the SAP S/4HANA transformation program.
- Ensure Quality Assurance (QA) and Quality Control (QC) processes are effectively embedded within end-to-end business processes.
- Partner with business stakeholders, site representatives, and enabling functions to gather, analyze, and document quality-related business requirements.
- Assess current-state quality integration processes, identify improvement opportunities, and collaborate with cross-functional teams to design innovative future-state solutions.
- Define and map quality integration requirements within the SAP S/4HANA landscape, including interfaces with connected laboratory, manufacturing, and enterprise systems.
- Create and maintain process documentation, review and validate prototypes with stakeholders, and ensure solutions meet business and compliance requirements.
- Develop and execute testing activities, support data migration efforts, and drive change management initiatives to ensure successful adoption of new processes and technologies.
What we are looking for
- Bachelor's degree in Engineering, Life Sciences, Information Technology, Quality Management, or a related discipline.
- Experience supporting Quality Assurance, Quality Control, or regulated manufacturing processes within the pharmaceutical, biotechnology, chemical, or life sciences industry.
- Strong understanding of business process integration and quality management processes in ERP environments.
- Experience with SAP ERP, including participation in SAP S/4HANA implementation or transformation projects.
- Demonstrated ability to gather requirements, facilitate workshops, and translate business needs into system solutions.
- Experience developing and executing functional, integration, and user acceptance testing.
- Excellent communication, stakeholder management, documentation, and problem-solving skills, with the ability to work effectively across global teams.
Requirements
- Bachelor's degree in Engineering, Life Sciences, Information Technology, Quality Management, or a related discipline
- Experience supporting Quality Assurance, Quality Control, or regulated manufacturing processes within the pharmaceutical, biotechnology, chemical, or life sciences industry
- Strong understanding of business process integration and quality management processes in ERP environments
- Experience with SAP ERP, including participation in SAP S/4HANA implementation or transformation projects
- Demonstrated ability to gather requirements, facilitate workshops, and translate business needs into system solutions
- Experience developing and executing functional, integration, and user acceptance testing
- Excellent communication, stakeholder management, documentation, and problem-solving skills
- Ability to work effectively across global teams
Benefits
- Medical, Dental & Vision
- Professional growth opportunities
- Leadership development
- Continuous learning
Company overview
Lonza is a pioneering global Contract Development and Manufacturing Organization (CDMO) and a world leader in pharmaceutical manufacturing services. Founded in 1897 in Switzerland, the company has evolved into the first and original CDMO, now operating as one of the largest Western CDMO networks with approximately 19,000 employees across more than 30 sites spanning five continents. Lonza specializes in transforming therapeutic discoveries into life-saving and life-enhancing treatments for patients worldwide. The company's comprehensive services span from early development to drug substance and drug product manufacturing, covering established and emerging technologies including mammalian biologics, small molecules, highly potent APIs, bioconjugates, mRNA, microbial products, and cell and gene therapies. With a focus on cutting-edge science, smart technology, and lean manufacturing, Lonza serves a diverse customer base ranging from emerging biotechs to global pharmaceutical companies, delivering integrated solutions throughout the entire treatment lifecycle.