Business Process Lead FP&A Transformation
Intuitive
Summary
The Business Process Lead, FP&A Transformation is the enterprise process owner for how forecasting is designed, executed, and continuously improved at Intuitive. This high-impact individual contributor will lead the transformation of legacy, manual, and fragmented workflows into a simpler, faster, and more accurate forecasting operating model. Working with FP&A leadership across the organization, this role translates business needs into scalable processes, aligns stakeholders, pilots improvements, and drives sustained adoption.
Job description
Primary Function of Position
The Business Process Lead, FP&A Transformation is the enterprise process owner for how forecasting is designed, executed, and continuously improved at Intuitive. This high-impact individual contributor will lead the transformation of legacy, manual, and fragmented workflows into a simpler, faster, and more accurate forecasting operating model. Working with FP&A leadership across the organization, this role translates business needs into scalable processes, aligns stakeholders, pilots improvements, and drives sustained adoption.
The successful candidate is a systems thinker, process architect, and change leader who creates clarity in ambiguity, challenges unnecessary complexity, and connects process design to measurable outcomes. Success will be reflected in a forecasting model that is faster, simpler, more accurate, well governed, and consistently adopted across FP&A.
Role and Responsibilities
Diagnose and Design
- Map end-to-end forecasting workflows, handoffs, decision points, rework loops, and elapsed-time gaps.
- Identify root causes related to ownership, decision rights, data readiness, calendar design, and manual workarounds.
- Design the future-state operating model, including workflow sequencing, inputs and outputs, decision gates, escalation paths, and integration points.
Prioritize, Pilot, and Scale
- Build a transformation roadmap that sequences process, data, and automation opportunities by value, feasibility, risk, readiness, and dependencies.
- Facilitate prioritization decisions with Finance leadership and clearly communicate trade-offs.
- Design and lead pilots with defined scope, success measures, timelines, and learning objectives.
- Measure outcomes, refine the approach, and scale proven changes while maintaining process integrity.
- Track adoption and outcomes using measures such as cycle time, rework, compliance, engagement, and forecast accuracy trends.
- Establish feedback loops and governance to sustain improvements.
Requirements
- 8+ years of progressive experience in business process excellence, finance transformation, FP&A operations, or a related discipline
- Experience partnering with Data, Systems, or Technology teams without directly owning technical delivery
- Success leading enterprise-scale process redesign from diagnosis through future-state design, pilot, rollout, and adoption
- Expertise with AI/ML-enabled forecasting and responsible integration of model outputs into financial processes
- Experience translating ambiguous problems into process blueprints, RACIs, decision gates, requirements, and prioritized roadmaps
- Lean Six Sigma, BPM, Design Thinking, or formal change management training or certification
- Proficiency with process-mapping tools such as Visio, Lucidchart, or Miro
- Hands-on experience facilitating process mapping and cross-functional working sessions
- Executive communication skills for VP- and C-suite audiences
- Bachelor's degree in Finance, Business, Operations, Data Analytics, Information Systems or a related field
- Ability to work onsite in Peachtree Corners, GA or Sunnyvale, CA office Tuesday, Wednesday, and Thursday every week
Benefits
- Health Insurance
- Equity
- Incentives
- Retirement Benefits
Company overview
Intuitive Surgical, Inc., commonly known as Intuitive, is a global technology leader in minimally invasive care and the pioneer of robotic-assisted surgery. Founded in 1995 and headquartered in Sunnyvale, California, the company has revolutionized surgical procedures through its flagship da Vinci Surgical System and Ion endoluminal system. As a publicly traded company on NASDAQ (ISRG), Intuitive has established itself as the dominant player in robotic surgery, with over 15,000 employees worldwide and an installed base of thousands of surgical systems across more than 60 countries. The company's innovative platforms enable surgeons to perform complex procedures with enhanced precision, flexibility, and control through minimally invasive techniques. Intuitive's technology portfolio includes advanced vision systems, wristed instruments, and intelligent software that work together to optimize surgical outcomes. The company continues to expand its product offerings and geographic presence while maintaining a strong focus on clinical evidence, physician training, and patient safety. With annual revenues exceeding $8 billion, Intuitive represents a transformative force in modern healthcare, driving the adoption of robotic-assisted procedures across multiple surgical specialties including urology, gynecology, general surgery, and thoracic surgery.