Business Process Manager O2I (Order to Invoice) - 3 year fixed term
Roche
Summary
As a Business Process Manager O2I (Order to Invoice), you play a central role in the continuous global harmonization, standardization, improvement, and automation of End-to-End (E2E) Order-to-Invoice processes across the Diagnostics division. In this role, you serve as the vital link between local and global business and act as a 'translator' between Operations and IT. You provide global consultancy and guidance for the implementation, management, and further development of divisional best practice processes. You review local change requests to identify potential enhancements for global solutions, while contributing to and coordinating the harmonization of supply chain processes alongside local, regional, and IT teams.
Job description
The Opportunity
- Participate in the local or global change management process with Global Supply Chain and IT professionals
- Act as counterpart to IT professionals for project implementation, solution development and issue resolution
- Evaluate the business requirements for local, regional or global relevance, conduct fit-gap-analysis of business requirements to global best practices and write, refine and define the requirement paper
- Partner with, advise and support the BPOs, CMT and IT in priority setting and resource allocation
- Provide guidance on technical and cross-functional implications
- Organize and lead international and multi-cultural workshops using and building upon the Roche Global Supply Chain network
- Plan, prepare, coordinate and execute integration testing and user acceptance testing with necessary documentation for local and global requirements and business release updates
- Develop training materials for new functionality and assist with training when needed; maintain Quick Reference Guides
- Act as active member or leader of Change Management Team representing local business needs for requirements/initiatives or roll-out projects to drive and promote best practice solutions across Roche Diagnostics affiliates and Distribution Centers
Who You Are
- Bachelor's degree in Finance, Business Administration, Informatics, Engineering or a comparable education
- 5 years professional experience in a related field; OR 3 years with a Master's degree
Preferred
- Leadership and project management skills
- Understanding of SAP modules and solutions Warehouse Management, Extended Warehouse Management, Transportation Management, ERP or APO Material Requirements Planning; SAP BW Reporting know-how; strong analytical and problem-solving skills
- Demonstrable ability to proactively plan and lead project activities and commit to deliverables and deadlines
- Excellent written and verbal communication in English; additional language skills in Spanish considered an advantage
- Awareness and ability to lead and work in multi-cultural teams
Requirements
- Bachelor's degree in Finance, Business Administration, Informatics, Engineering or a comparable education
- 5 years professional experience in a related field; OR 3 years with a Master's degree
- Leadership and project management skills
- Understanding of SAP modules and solutions Warehouse Management, Extended Warehouse Management, Transportation Management, ERP or APO Material Requirements Planning
- SAP BW Reporting know-how
- Strong analytical and problem-solving skills
- Demonstrable ability to proactively plan and lead project activities and commit to deliverables and deadlines
- Excellent written and verbal communication in English
- Awareness and ability to lead and work in multi-cultural teams
Benefits
- Discretionary annual bonus
- Benefits package
Company overview
Roche is a Swiss multinational healthcare company and a global pioneer in pharmaceuticals and diagnostics, founded in 1896 and headquartered in Basel, Switzerland. As the world's largest biotech company and the fifth-largest pharmaceutical company by revenue, Roche operates through two primary divisions: Pharmaceuticals and Diagnostics. The company is renowned for its leadership in personalized healthcare, combining strengths in both drug development and diagnostic testing to deliver tailored treatments for patients. Roche maintains a strong focus on oncology, immunology, infectious diseases, ophthalmology, and central nervous system disorders, with a portfolio that includes over 30 medicines on the World Health Organization's Model Lists of Essential Medicines. The company owns significant subsidiaries including Genentech, Chugai Pharmaceuticals, Ventana Medical Systems, and Foundation Medicine. With approximately 103,000 employees worldwide and operations in over 100 countries, Roche has established itself as a leader in cancer treatments globally while maintaining a robust pipeline of innovative therapies and diagnostic solutions. The company's commitment to sustainability has been recognized through ten consecutive years as Group Leader in the Dow Jones Sustainability Indices within the Pharmaceuticals, Biotechnology & Life Sciences Industry.