Business Systems Analyst - Laboratory Information Technology Systems
Labcorp
Summary
The Business Systems Analyst serves as the liaison between laboratory operations and information technology teams, supporting scientists, laboratory technicians, and quality professionals. This position is part of a collaborative team responsible for enhancing existing Laboratory Information Systems (LIS), implementing new laboratory technology solutions, and supporting system integrations across clinical laboratory environments.
Job description
Job Responsibilities
- Leads requirements gathering activities for Laboratory Information Systems (LIS), Laboratory Information Management Systems (LIMS), and related laboratory technology platforms.
- Collaborates with laboratory operations, quality, information technology, and vendor partners to gather and document business requirements.
- Analyzes complex laboratory workflows, operational processes, and business requirements to identify technology solutions that support organizational objectives.
- Translates laboratory and business requirements into system specifications, workflow designs, and technical solution documentation.
- Manages troubleshooting activities involving Laboratory Information Systems (LIS), Laboratory Information Management Systems (LIMS), laboratory middleware, instrument interfaces, data flows, and HL7/EDI file transfers.
- Coordinates software upgrades, hotfixes, vendor support activities, and cross-functional system deployments.
- Collaborates with stakeholders to align technology solutions with laboratory operational needs and integration requirements.
- Leads system testing, validation, and user acceptance testing activities to ensure solutions meet business and operational requirements.
- Evaluates existing systems and processes and recommends improvements that enhance efficiency, accuracy, compliance, and long-term sustainability.
- Develops and maintains documentation, standards, procedures, and best practices related to laboratory systems and business analysis activities.
- Applies business analysis methodologies to translate complex laboratory workflows into scalable technology solutions.
- Influences stakeholders across multiple functional areas to support project priorities, system enhancements, and implementation initiatives.
- Supports laboratory system implementation, integration, enhancement, and optimization projects from requirements gathering through deployment.
Requirements
- Bachelor's Degree
- 1 or more years of experience gathering requirements for Laboratory Information Systems (LIS), Laboratory Information Management Systems (LIMS), laboratory middleware, or laboratory technology platforms
- 1 or more years of experience analyzing business requirements and translating clinical laboratory workflows into system solutions
- 2 or more years of experience leading Laboratory Information System implementation, integration, enhancement, validation, or optimization initiatives
- 1 or more years of experience supporting cross-functional projects involving laboratory operations, quality, information technology, and vendor partners
- 1 or more years of experience documenting laboratory system requirements, workflows, standard operating procedures, or business process documentation
- Excellent verbal communication, written communication, and technical documentation skills
- Ability to communicate effectively with laboratory operations, information technology teams, vendors, and business stakeholders
- Ability to manage multiple priorities and support concurrent projects in a regulated clinical laboratory environment
- Up to 25% travel required
Benefits
- Medical, Dental & Vision
- Life Insurance
- Short Term Disability
- Long Term Disability
- 401(k)
- Paid Time Off
- Flexible Time Off
- Tuition Reimbursement
- Employee Stock Purchase Plan
Company overview
Labcorp (Laboratory Corporation of America Holdings) is a global leader in life sciences and diagnostics, providing comprehensive clinical laboratory services and end-to-end drug development solutions. Founded in 1978 and headquartered in Burlington, North Carolina, the company operates one of the world's largest clinical laboratory networks, serving patients, physicians, hospitals, and pharmaceutical companies worldwide. Labcorp's services encompass a wide range of diagnostic testing, including routine and esoteric tests, as well as clinical trial management, central laboratory services, and biomarker development. The company plays a critical role in healthcare by delivering vital information that enables better medical decisions, supports drug development, and improves patient outcomes. With a strong focus on innovation and technology, Labcorp continues to advance precision medicine and transform healthcare through data-driven insights.