Cafe Cashier

Job Summary

Schedule: Every Other Weekend | 12:30 PM - 7:00 PM

The Café Cashier plays a key role in providing outstanding customer service within the hospital cafeteria. This position is responsible for operating the cash register, processing customer transactions, maintaining the cleanliness and appearance of dining and service areas, restocking merchandise and supplies, and supporting catering operations. The ideal candidate is friendly, dependable, and able to thrive in a fast-paced food service environment while delivering an excellent customer experience.

Essential Functions

• Provide exceptional customer service and promptly address customer questions or concerns.
• Operate cash registers and accurately process customer transactions.
• Balance cash drawers, prepare deposits, and maintain opening and closing cash banks.
• Stock and replenish cafeteria items, including beverages, snacks, paper products, cooler items, and salad bar supplies.
• Maintain cleanliness and organization of cafeteria dining areas, serving stations, and tray return locations.
• Clean and sanitize cafeteria equipment and work areas in accordance with department standards.
• Assist with the preparation, setup, and breakdown of catering orders and equipment.
• Monitor inventory levels and notify supervisors of shortages, discrepancies, or operational concerns.
• Adhere to all cash-handling, food safety, sanitation, and HACCP standards.
• Support department initiatives focused on customer service and retail satisfaction.
• Attend department meetings, training sessions, and required in-service programs.
• Maintain a positive, professional, and team-oriented attitude.

Qualifications

Education: High School Diploma or GED preferred. Relevant experience may be considered in lieu of formal education.

Experience: Previous cashier experience preferred. Prior customer service experience required, preferably in a food service, retail, hospitality, or healthcare setting.

Knowledge, Skills & Abilities

• Excellent customer service and interpersonal skills.
• Ability to communicate effectively in English.
• Ability to read and understand menu items and product information.
• Basic math skills, including counting cash, making change, and performing simple calculations.
• Ability to operate a calculator, cash register, and point-of-sale system.
• Strong attention to detail and accuracy with cash handling.
• Ability to manage multiple priorities in a fast-paced environment.
• Sound judgment and problem-solving skills.
• Ability to maintain cleanliness, sanitation, and food safety standards.
• Commitment to upholding all I C.A.R.E. standards and departmental policies.

Physical Requirements

Standing Frequently; Walking Frequently; Sitting Occasionally; Reaching Occasionally; Gross Manipulation; Fine Manipulation; Feeling Constantly; Vision - Far Constantly; Vision - Near Constantly; Talking Constantly; Hearing Constantly.