Call Center Specialist PRN
UHS
Summary
Behavioral Health Connections (BHC) in Houston, TX is seeking a dynamic and talented Call Center Specialist PRN to join the team of compassionate, dedicated professionals.
Job description
The Call Center Specialist performs administrative functions to include assistance in the processes for managing patient care by monitoring referrals and connecting them to relevant health care providers. Organizing, facilitating, and coordinating the timely evaluation with therapist and the acceptance of patients referred for services, insurance verification and data entry.
Job Duties/Responsibilities
- Answers phones at Behavioral Health Connections and takes demographic information related to the person to be assessed.
- Coordinates and processes patient documents and paperwork for patient transfers.
- Assures all required information is accurately documented within several information system programs.
- Assists Mobile Assessment Team Evaluator with commitment process, paperwork, and transfer process, if necessary.
Requirements
- High School Diploma/GED
- Preferred Associate Degree
- Preferred 1-3 years work related experience
- Prefer knowledge of crisis intervention and risk assessment
- Prefer knowledge of psychiatric diagnoses symptomology
- Prefer knowledge of basic chemical dependency
- Prefer knowledge of age specific growth and development
- Prefer knowledge of crisis and behavior management
Benefits
- Competitive Compensation
- Paid Time Off
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Prescription Drug Plans
- 401(k) with Company Match
- Discounted Stock Plan
- SoFi Student Loan Refinancing
- Career Development Opportunities
Company overview
Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected providers of hospital and healthcare services, operating as a Fortune 300 corporation headquartered in King of Prussia, Pennsylvania. Founded in 1979, UHS has grown into a major healthcare enterprise with approximately 99,000 employees and annual revenues exceeding $14 billion. The company operates through its subsidiaries, managing 29 acute care hospitals, 331 behavioral health facilities, and 60 outpatient and other facilities across 39 U.S. states, Washington D.C., Puerto Rico, and the United Kingdom. UHS provides comprehensive healthcare services including acute care, behavioral health treatment, cancer centers, and ambulatory surgical centers. The company's strategy focuses on building or acquiring high-quality hospitals in rapidly growing markets and investing in advanced medical equipment and skilled personnel to become the leading healthcare provider in each community it serves. UHS is publicly traded on the New York Stock Exchange (NYSE: UHS) and has established a strong reputation for delivering compassionate, high-quality care while maintaining financial stability and operational excellence.