Cardiovascular Key Account Manager, New York, NY
Amgen
Summary
The Cardiovascular Key Account Manager (KAM) will report into a Cardiovascular Accounts Director. Their primary responsibility is to assess and diagnose the current business environment in each of their assigned accounts in relation to Amgen Cardiovascular products and plan/execute actions for success in these accounts.
Job description
The ideal candidate will be able to work internally through the matrix team, and externally with customers to develop strong relationships for Amgen to support portfolio performance and brand strategies at multiple touch points and levels within complex partner organizations.
- Serves as strategic lead for assigned key accounts, executing compliant, innovative strategies to engage priority providers whose availability requires tailored approaches.
- Ensure institutional availability across inpatient and ambulatory care settings.
- Lead implementation initiatives that enable sustainable, institution/system utilization.
- Develop and execute comprehensive account plans aligned to cardiovascular business unit strategy and informed by institutional needs, business performance, and identified access or implementation barriers.
- Collaborates closely with field teams including compliant partnership with aligned medical science liaison(s) as appropriate.
- Responsible for routinely meeting with appropriate opinion leaders in Cardiology, Lipidology, Pharmacy, P&T Committee, etc., that act as partners or decision-makers within the Health System Manager assigned accounts.
- Presents MAC approved data/messages and ensures compliant delivery within all governing policies.
- Accountable for ensuring targeted / assigned accounts help drive appropriate utilization of approved CV products; works with other sales colleagues to lead and coordinate pull-through and access.
- Monitors aligned accounts, Amgen Cardiovascular business performance, and overall market dynamics.
- Identifies drivers/barriers and coordinates pull-through initiatives across field teams (Sales Representatives, District Sales Managers, Regional Sales Directors, Reimbursement/Access Specialists, etc.)
- Coordinates Amgen home office engagement with customers; Works collectively with matrix and alliance team members to arrange approved programs, displays and hospital initiatives that will effectively and compliantly promote assigned products.
- Builds and develops professional relationships with key customer decision-makers, to include (but not limited to), Hospital Pharmacy, Lipid Clinical, Heart Failure Clinical and Quality Directors (inpatient and outpatient), hospital finance decision makers within assigned accounts.
- Coordinates with Access Specialists to support open access to Amgen portfolio.
- Provides field intelligence, insight, and recommendations to Business Analytics, Brand, and Market Access teams.
Requirements
- Doctorate degree & 2 years of sales experience and/or related account management experience
- Or Master's degree & 4 years of sales experience and/or related account management experience
- Or Bachelor's degree & 6 years of sales experience and/or related account management experience
- 3+ years of account management and/or public payor experience strongly preferred
- Advanced degree (e.g. MPH, MBA, PharmD, etc.)
- 7+ years of healthcare sales and/or marketing experience or related experience in buying processes and decision making
- Clinic, hospital, dyslipidemia, heart failure, access environment, applicable competitors, and industry experience preferred
- Cardiology experience, including dyslipidemia, heart failure and acute coronary syndromes, highly preferred
- A solid understanding of the current environment and trends in community cardiology practices
- Understanding of the internal and external dynamics in both dyslipidemia and heart failure
- District Management Experience preferred
- Knowledge of hospital committee structure, P&T process, treatment and discharge protocols, DRG and hospital reimbursement process
- Functional knowledge of Medicare and Government agencies
- Knowledge of payor systems
- Knowledge of CMS policies and processes
- Documented ability to work with sales force to resolve payor-related issues
- Demonstrates leadership ability with a focus on influence, impact and leading without authority
- Ability to understand and identify key staff and departments that influence decision-making for biopharmaceutical product utilization within each key account
- Ability to identify and procure appropriate Amgen resources to achieve account objectives
- Ability to analyze, interpret and draw insights from clinic economics/financial performance
- Ability to analyze, interpret and draw insights from varying data sources
- Excellent interpersonal skills, which include networking, influencing, negotiation, presentation and written and verbal communication
- Ability to work in a fast-paced environment and handle multiple competing priorities
- Creative problem-solving skills
- Ability to take initiative, impart energy and enthusiasm, and work in teams
- Ability to work independently
- Broad range of computer skills
Benefits
- Retirement and Savings Plan
- Medical, Dental & Vision
- Life and Disability Insurance
- Flexible Spending Accounts
- Annual Bonus Program
- Sales-based Incentive Plan
- Stock-based Long-term Incentives
- Award-winning Time-off Plans
- Flexible Work Models
Company overview
Amgen Inc. is a leading American multinational biopharmaceutical company headquartered in Thousand Oaks, California, founded in 1980. As one of the world's largest independent biotechnology companies, Amgen specializes in discovering, developing, manufacturing, and delivering innovative human therapeutics. The company focuses on six key therapeutic areas: inflammation, oncology/hematology, bone health, cardiovascular disease, nephrology, and neuroscience. Amgen's portfolio includes blockbuster drugs such as Enbrel for autoimmune diseases, Prolia and XGEVA for osteoporosis, Repatha for cholesterol management, Otezla for psoriasis, and Neulasta for chemotherapy-induced neutropenia. With approximately 28,000 employees worldwide, Amgen operates as a component of both the Dow Jones Industrial Average and Nasdaq-100 indices. The company maintains a robust research and development pipeline with numerous clinical programs across various stages, leveraging cutting-edge biotechnology and human genetic data to address some of the world's most challenging diseases. Amgen's manufacturing capabilities span multiple global locations, and it distributes products through pharmaceutical wholesale distributors and direct-to-consumer channels.