Care Coordinator - Children

Definition

Under immediate to general supervision, provides targeted support services, including case management, rehabilitation and wellness services, a system of care that is child centered with the needs of the child and family dictating the types and mix of services provided and to assist in seamless engagement into outpatient services and aftercare to prevent further out-of-home or out-of-school placement. The Care Coordinator may work with the identified consumer and family in their homes, schools and communities, incorporating the family and other social supports in treatment and be focused on the strengths as well as the consumer's preferences and culture.

Job Duties and Responsibilities

• Provide varying types of individualized case management, rehabilitative and wellness services in various settings to individuals, families and groups to promote emotional or psychological change to alleviate mental disorders and facilitate recovery and encourage engagement in the treatment setting.
• Schedule, coordinate and facilitate wraparound family team meetings and ensure that formal and informal supports are included and part of the team.
• Complete Strengths Needs Cultural Diversity (SNCD) Assessments, Care Plans, Functional Assessments, Crisis Plans and Safety Plans.
• Complete OKSOC Assessments and other specified documentation as assigned.
• Enter data into the YIS system according to ODMHSAS requirements and timelines.
• Provide crisis management and stabilization as assigned.
• Monitor and evaluate the needs and abilities of the consumer and assist them to function more adequately through use of their own strengths and through use of community resources.
• Assist clients to adjust and adapt themselves to their environment, care and treatment.
• Identify barriers to treatment and assist consumer in problem solving and engaging in outpatient care to prevent regression and re-hospitalization.
• Complete all agency documentation of services in a thorough, accurate and timely manner.
• Serve as a role model for wellness behaviors.
• Apply the principles and processes of coaching when collaborating with others.
• Provide referrals to community resources for housing, employment, medical, nutrition education, weight management, Oklahoma Tobacco Helpline, and other community or wellness-related services and resources.
• Develop cooperative working relationships within the local community to enhance consumer access to resources that support the individualized Care Plan goals.
• Perform all job related travel normally associated with this position.
• Meet agency standards of productivity and fiscal responsibility.
• Prepare for and actively participate in huddles, Care Planning and staff meetings.
• Complete Lighthouse required training and resulting follow up and consultation as required at hire, annually and as directed by Supervisor.
• Perform other reasonably related duties as assigned by the immediate supervisor or other management as requested.

Knowledge and Skills

• Knowledge of the principles and practices of social work and/or psychology; and of current social and economic problems, principles of family economics and budgeting, human relations, community, state and national health and welfare resources, social assistance requirements, and psychological terminology.
• Knowledge of transitional and/or aftercare needed after a crisis or hospitalization and the unique situations that may arise as consumers attempt to engage in outpatient services.
• Ability to evaluate situations and adopt an effective course of action, to delegate responsibilities, organize and present facts effectively.
• Knowledge of the elements of personal wellness and how to collaborate with others to identify their personal strengths and goals within the Eight Dimensions of Wellness.
• Able to establish working relationships within an integrated team to coordinate and facilitate care by assessing consumer needs, evaluating treatment options, creating care plans, coordinating care with internal and external providers, and monitoring progress.
• Ability to work effectively and courteously with children and families from various cultures and backgrounds, and to exercise good clinical judgment.
• Specialized training and/or certification in mental health services or related field as may be required in order to provide adjunctive services, i.e. Systems of Care, Wraparound training.