Summary

Crossroads Treatment Centers is a leading national provider of comprehensive, evidence-based care for individuals affected by substance use disorders (SUDs). Founded in 2005 by psychiatrist Dr. Rupert McCormac, the organization has grown from a single vision into a nationwide network operating over 100 treatment centers across nine states including Georgia, Kentucky, New Jersey, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, and Virginia. The company employs a multidisciplinary team of doctors, nurse practitioners, counselors, and healthcare professionals dedicated to combating the substance use epidemic affecting millions of Americans. Crossroads specializes in medication-assisted treatment (MAT) using FDA-approved medications like Suboxone, Methadone, and Buprenorphine, combined with behavioral health therapies, counseling, and peer support services. Their patient-centered approach emphasizes accessibility, convenience, and compassion, offering 24/7/365 support through their Patient Access Center and innovative Instant Intake® service. With a focus on health equity and removing barriers to care, Crossroads has established itself as a transformative force in addiction treatment, recently celebrating 20 years of service and being recognized as a USA Today Top Workplace for 2025.

Job description

Day in the Life of a Care Coordinator

Meet face-to-face with all patients to assist in the facilitation of recovery services and ensure that all recovery activities are properly documented in the patient’s record
Utilize collateral contacts and other local referral agencies to provide services not offered by the program
Conduct monthly Care Coordination meetings with patients, and complete corresponding documentation, to assure that patients are engaged with the services they need
Working in collaboration with the buprenorphine-waivered practitioner who is prescribing buprenorphine or naltrexone products to individuals with moderate to severe Opioid Use Disorder
Perform other duties as assigned by the Operations Director of OBOT Services

Education and Experience requirements

A bachelor’s degree in Social Work, Psychology, Psychiatric Rehabilitation, Sociology, Counseling, Vocational Rehabilitation, or Human Services Counseling and at least either one year of experience providing services to individuals with a diagnosis of substance use disorders or a minimum of one year of clinical experience working with individuals with cooccurring diagnoses of substance use disorders and mental illness.
Licensure as a Registered Nurse with at least either one year of direct experience providing services to individuals diagnosed with a substance use disorder or a minimum of one year of clinical experience working with individuals with cooccurring diagnoses of substance use disorders and mental illness.
Board of Counseling Certified Substance Abuse Counselor (CSAC) or CSAC-Assistant under supervision of a CSAC or another supervisor as defined in 18 VAC 115-50-10

Schedule

Monday; 8:00am-4:00pm
Tuesday; 8:00am-4:00pm
Wednesday; 8:00am-4:00pm
Thursday; 9:00am-5:00pm
Friday; 9:00am-3:00pm

Requirements

A bachelor’s degree in Social Work, Psychology, Psychiatric Rehabilitation, Sociology, Counseling, Vocational Rehabilitation, or Human Services Counseling and at least either one year of experience providing services to individuals with a diagnosis of substance use disorders or a minimum of one year of clinical experience working with individuals with cooccurring diagnoses of substance use disorders and mental illness.
Licensure as a Registered Nurse with at least either one year of direct experience providing services to individuals diagnosed with a substance use disorder or a minimum of one year of clinical experience working with individuals with cooccurring diagnoses of substance use disorders and mental illness.
Board of Counseling Certified Substance Abuse Counselor (CSAC) or CSAC-Assistant under supervision of a CSAC or another supervisor as defined in 18 VAC 115-50-10

Benefits

Medical, Dental & Vision
PTO
401(k) Matching
Continuing Education Allowance
Life Insurance
Short/Long Term Disability
Paid Maternity/Paternity Leave
Mental Health Day
Calm Subscription
Mileage Reimbursement

Company overview

Crossroads Treatment Centers is a leading national provider of comprehensive, evidence-based care for individuals affected by substance use disorders (SUDs). Founded in 2005 by psychiatrist Dr. Rupert McCormac, the organization has grown from a single vision into a nationwide network operating over 100 treatment centers across nine states including Georgia, Kentucky, New Jersey, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, and Virginia. The company employs a multidisciplinary team of doctors, nurse practitioners, counselors, and healthcare professionals dedicated to combating the substance use epidemic affecting millions of Americans. Crossroads specializes in medication-assisted treatment (MAT) using FDA-approved medications like Suboxone, Methadone, and Buprenorphine, combined with behavioral health therapies, counseling, and peer support services. Their patient-centered approach emphasizes accessibility, convenience, and compassion, offering 24/7/365 support through their Patient Access Center and innovative Instant Intake® service. With a focus on health equity and removing barriers to care, Crossroads has established itself as a transformative force in addiction treatment, recently celebrating 20 years of service and being recognized as a USA Today Top Workplace for 2025.