Care Coordinator
Touchstone Mental Health
Summary
The Care Coordinator will work directly with clients to assess needs, develop individualized service plans, and connect individuals to formal and informal community supports. This role is key in helping clients achieve their goals, increase independence, and avoid unnecessary facility-based care.
Job description
Key Responsibilities
- Conduct strengths- and needs-based assessments and develop individualized service plans with each participant.
- Provide referrals, coordination, and follow-up for a wide range of supports, including transportation, food security, home maintenance, housing resources, companionship programs, benefit navigation, and homemaking services.
- Facilitate connection to informal supports such as friends, neighbors, faith communities, and other natural resources.
- Offer one-to-one services or small-group supports to enhance stability, reduce isolation, and promote social engagement.
- Track progress toward goals, gather required demographic and service data, and document services in compliance with contract requirements.
- Monitor participants’ ongoing needs and adjust support plans to maintain independence and stability in the home and community.
- Maintain client records in electronic health system.
Qualifications
- Experience maintaining with a base of clients throughout the community required.
- Strong knowledge of community resources and benefits programs available in Hennepin County required.
- Ability to build rapport, work independently, and collaborate with a broad network of service providers required.
- Excellent communication, documentation, and organizational skills required.
- Valid driver's license, vehicle insurance, and acceptable driving record required.
Requirements
- Experience maintaining a base of clients throughout the community
- Strong knowledge of community resources and benefits programs available in Hennepin County
- Ability to build rapport, work independently, and collaborate with a broad network of service providers
- Excellent communication, documentation, and organizational skills
- Valid driver's license, vehicle insurance, and acceptable driving record
Benefits
- Full-time, benefit eligible
Company overview
Touchstone Mental Health is a comprehensive mental health care provider dedicated to delivering accessible and effective mental health services to individuals and communities. As a specialized healthcare organization, Touchstone focuses on providing evidence-based therapeutic interventions, counseling services, and mental health support programs. The organization typically offers a range of services including individual therapy, group counseling, crisis intervention, and community-based mental health programs. Touchstone Mental Health operates with a client-centered approach, emphasizing personalized care plans tailored to meet the unique needs of each individual. The organization plays a crucial role in addressing mental health challenges within its service areas, working to reduce stigma and improve access to quality mental health care. Through its professional team of licensed therapists, counselors, and mental health specialists, Touchstone provides compassionate care while adhering to clinical best practices and ethical standards in mental health service delivery.