Care Manager - Teen Girls Program
Calo Programs
Summary
The Care Manager serves as the primary point of contact and advocate for families after a student's initial enrollment period. This role is central to care coordination, communication, and collaboration across clinical, residential, academic, and administrative teams to ensure a supportive, seamless treatment experience. In essence, the Care Manager serves as the 'air traffic controller' connecting students and families with program staff and managing activities and communications between all stakeholders.
Job description
Responsibilities
- Care Coordination & Family Support: Act as the primary liaison for parents, school districts, and referents; provide proactive, timely communication and support; coordinate quarterly on-campus family events.
- Treatment Team Collaboration: Coordinate and support Treatment Team Meetings, documentation, and interdisciplinary communication.
- Enrollment & Onboarding: Support new student and family onboarding and ongoing transition processes.
- Administrative & Clinical Support: Provide logistical and administrative support to the Clinical Department and assist with outcomes tracking and documentation.
- Relationship Management: Build and maintain trusting relationships with families, internal teams, and external partners; Coordinate campus visits for multiple stakeholders (parents, law enforcement, court officers).
- Outcomes Management: Ensure completion of bi-weekly surveys for both students and families.
Qualifications
- Must be at least 21 years of age
- Bachelor's degree in a related field strongly preferred, or 1+ year of experience in a residential treatment or behavioral health setting
- Strong communication, organization, and collaboration skills
- Ability to pass background check
- Experience working with families, youth, or clinical teams preferred
- Strong Customer Service experience
Requirements
- Must be at least 21 years of age
- Bachelor's degree in a related field strongly preferred, or 1+ year of experience in a residential treatment or behavioral health setting
- Strong communication, organization, and collaboration skills
- Ability to pass background check
- Experience working with families, youth, or clinical teams preferred
- Strong Customer Service experience
Benefits
- Medical, Dental & Vision
- 401(k) Matching
- Paid Time Off
- Paid Parental Leave
- Employee Assistance Program
- Professional Development
Company overview
Calo Programs is a specialized mental health care provider offering comprehensive treatment programs for individuals struggling with various mental health conditions. The organization focuses on delivering evidence-based therapeutic interventions through structured programs designed to address specific mental health needs. While specific details about their treatment modalities are not available from the search, companies like Calo Programs typically provide a range of services including individual therapy, group counseling, psychiatric care, and specialized treatment tracks for conditions such as depression, anxiety, trauma, and substance use disorders. As a mental health care provider, Calo Programs likely operates within the broader healthcare ecosystem, collaborating with medical professionals, insurance providers, and community resources to deliver holistic care. Their approach appears to emphasize program-based treatment models that offer structured pathways to recovery, distinguishing them from traditional outpatient mental health services. The organization's commitment to mental health treatment aligns with growing recognition of the importance of specialized care programs in addressing complex psychological needs within contemporary healthcare systems.