Care Team Manager
Beacon Specialized Living
Summary
Beacon Specialized Living is seeking a Care Team Manager (CTM) to join our team and help lead the day-to-day operations of one of our residential homes supporting individuals with intellectual and developmental disabilities (IDD). As a Care Team Manager, you will play a key leadership role in ensuring the people we support receive high-quality care while maintaining a safe, positive, and supportive home environment.
Job description
Care Team Manager (CTM)
Beacon Specialized Living is seeking a Care Team Manager (CTM) to join our team and help lead the day-to-day operations of one of our residential homes supporting individuals with intellectual and developmental disabilities (IDD). As a Care Team Manager, you will play a key leadership role in ensuring the people we support receive high-quality care while maintaining a safe, positive, and supportive home environment.
What You'll Do
- Lead and support Direct Support Professionals (DSPs) and residential staff.
- Oversee the daily operations of the assigned home.
- Ensure individuals receive care and support consistent with their individual needs and plans.
- Provide coaching, training, and performance feedback to team members.
- Assist with recruiting, onboarding, scheduling, and staff retention.
- Ensure required documentation is completed accurately and on time.
- Monitor compliance with company policies, state regulations, and applicable care standards.
- Support medication administration and health/safety procedures as required.
- Respond appropriately to behavioral or operational concerns and escalate issues when necessary.
- Build positive relationships with individuals supported, families, staff, and community partners.
- Maintain a clean, safe, and welcoming home environment.
- Participate in meetings, trainings, and quality-improvement initiatives.
- Serve as a hands-on leader who is willing to step in and support the team when needed.
What We're Looking For
- Previous experience in IDD, behavioral health, healthcare, human services, or residential services preferred.
- Previous supervisory or leadership experience preferred.
- Strong communication, organization, and problem-solving skills.
- Ability to coach, motivate, and hold team members accountable.
- Ability to work independently while collaborating with regional and operational leadership.
- Comfortable working in a fast-paced, 24/7 residential environment.
- Reliable transportation and ability to meet position-specific driving requirements, if applicable.
- Must meet all company and state requirements for the position.
Requirements
- Previous experience in IDD, behavioral health, healthcare, human services, or residential services preferred
- Previous supervisory or leadership experience preferred
- Strong communication, organization, and problem-solving skills
- Ability to coach, motivate, and hold team members accountable
- Ability to work independently while collaborating with regional and operational leadership
- Comfortable working in a fast-paced, 24/7 residential environment
- Reliable transportation and ability to meet position-specific driving requirements, if applicable
- Must meet all company and state requirements for the position
Benefits
- Sign-on Bonus
- 401(k)
Company overview
Beacon Specialized Living is a dedicated mental health care provider specializing in residential treatment services for individuals with complex mental health needs. The organization focuses on creating therapeutic living environments that support recovery and rehabilitation for those requiring specialized care beyond traditional outpatient services. As a healthcare provider in the mental health sector, Beacon Specialized Living likely offers structured residential programs designed to address various mental health conditions through evidence-based therapeutic approaches, clinical support, and life skills development. The company's mission centers on providing compassionate, individualized care that promotes stability, independence, and improved quality of life for residents. Operating within the broader mental health care continuum, Beacon Specialized Living serves as an important component of the treatment ecosystem, bridging the gap between acute psychiatric care and community-based support. Their specialized living facilities are designed to create safe, supportive environments where individuals can work toward recovery goals while receiving comprehensive clinical oversight and therapeutic interventions tailored to their specific needs.