Case Associate
The Jewish Board
Summary
The Case Associate functions as a Case Planner and is responsible for supplying appropriate interventions to ensure client care. Working within the client's community developing action plans effectively identify and utilize existing resources and establish new resources for client care.
Job description
Position Overview
The Case Associate functions as a Case Planner and is responsible for supplying appropriate interventions to ensure client care. Working within the client's community developing action plans effectively identify and utilize existing resources and establish new resources for client care.
Key Essential Functions
- Routine community contacts on behalf of social workers, e.g. school reports, medical reports.
- Locates and makes use of appropriate community resources for clients.
- Evaluates actual living conditions of clients through home visits.
- May interpret agency function to client and demonstrate this in terms of concrete help.
- Provides structure to the client, evaluates and assesses usage of independent living skills and provides guidance in these areas to the client.
- May run groups, under the supervision of the social workers.
- In concert with the Sr. Case Planner, evaluates clients for the purpose of beginning, monitoring and following up on individualized treatment programs including child safety.
- Individualizes and understands the needs of the individual client, the family and its support network in relation to each other.
- Identifies appropriate treatment or services providers and facilitates client referral to internal and external and/or community linkage programs.
- Performs individual/group counseling; long or short-term depending on client needs.
- Conduct home visits in which the needs of the family and child safety assessed.
- Identify help for clients in obtaining needed services.
- Provides case management to clients.
- Identifies and provides access to specific appropriate concrete services when necessary or requested and are in the best interest of the client.
- Performs Community outreach and establishes linkages with other groups, individuals or organizations which may be helpful to our clients.
- Provide all necessary notes, progress notes, risk Assess.
- Make report to State Central Registry when required.
- Identify and monitor high risk families on caseload who are at high risk of abuse, neglect and further system involvement.
- Maintain the case records consistent with JBFCS and ACS standards.
- Work a hybrid schedule based on program needs.
- Complete agency internal Incident Reports in Alltrac system.
- Participate in Family Team Conferences (FTCs).
- Other duties as assigned.
Core Competencies
- Basic social work knowledge and understanding of stages of change.
- Ability to provide in-home child welfare services.
- Ability to establish rapport and therapeutic relationship with families.
- Understanding of the use of family therapy principles to provide services (preferred).
- Understanding of early childhood development and related theories and models of practice (preferred).
- Strong Assessment skills to evaluate dynamics and interactions within the family (preferred).
Requirements
- Bachelor's Degree preferred, associate's degree accepted
- Experience in a community organization, social group, or at least five (5) years of experience as a case Assistant in a community or social service group
- Bilingual (preferred)
- Knowledge of Microsoft office required
- Knowledge and experience with the Connections system preferred
- Ability to travel within New York City carrying equipment weighing up to approximately 10 pounds
Company overview
The Jewish Board of Family and Children's Services, commonly known as The Jewish Board, is one of the United States' largest nonprofit mental health and social service agencies, and New York State's largest social services nonprofit. Founded in 1874, the organization has served New Yorkers for over 150 years, providing comprehensive mental health support and social services across all five boroughs of New York City as well as Westchester County and Long Island. With over 3,300 employees and 2,200 volunteers, The Jewish Board serves more than 45,000 individuals annually through its extensive network of community-based programs, residential facilities, and day-treatment centers. The organization offers a wide range of services including counseling for all ages, children's mental health programs, domestic violence services, supportive housing, family support, adult recovery supports, intellectual and developmental disability services, and specialized Jewish community services. While rooted in Jewish tradition, The Jewish Board provides non-sectarian services to people of all backgrounds, faiths, and identities, with nearly half of its clients being non-Jewish. The organization operates over 75 locations throughout New York City and accepts most insurance plans and Medicaid, with sliding-scale fees available to ensure no one is turned away due to inability to pay.