Case Manager - Behavioral Health
Denova Collaborative Health
Summary
The Case Manager is primarily responsible for assisting in patient care to promote effective education, self-management support, and timely healthcare delivery to achieve optimal quality and financial outcomes. This individual is a vital member of the Case Management Team and serves as an advocate for patient healthcare needs, coordinating care to minimize the fragmentation of healthcare delivery systems and thereby enhancing quality, cost-effective outcomes.
Job description
Job Purpose
The Case Manager is primarily responsible for assisting in patient care to promote effective education, self-management support, and timely healthcare delivery to achieve optimal quality and financial outcomes. This individual is a vital member of the Case Management Team and serves as an advocate for patient healthcare needs, coordinating care to minimize the fragmentation of healthcare delivery systems and thereby enhancing quality, cost-effective outcomes.
What You Will Do
- Providing ongoing case management to patients with identified needs, including coordinating behavioral health services, medical care, education, placement, finances, and socialization services.
- Utilizing influencing/motivational interviewing skills to ensure maximum patient engagement and promote lifestyle/behavior changes to achieve the optimum level of health.
- Identifying and effectively utilizing community resources to facilitate patient access to necessary services.
- Collaborating with recipients and their families to implement effective service plans, explaining available clinical options, and coordinating care with the clinical team and other healthcare providers.
- Maintaining accurate and timely documentation using electronic medical records (EMR) and other healthcare databases.
- Assisting patients with overcoming barriers to attending scheduled appointments, ensuring they can access necessary healthcare services.
- Familiarity with Department of Human Services (DHS) regulations and procedures to effectively navigate and coordinate services for patients in need.
- Other duties assigned.
What We Need From You
- Bachelor's Degree in Counseling, Psychology, Social Work, or a related field preferred, with at least one (1) year of relevant experience.
- An associate's Degree with a minimum of two (2) years of experience in a related field will be considered.
- High School Diploma or equivalent with three (3) years of related experience may also be considered.
- Qualified as a Behavioral Health Technician.
- Exceptional communication and time management skills.
- Exceptional problem-solving skills and the ability to work within an interdisciplinary team.
- CPR/First Aid certification and a valid Arizona fingerprint clearance.
- You have demonstrated the ability to work independently.
- Work within an EMR system, Advance MD preferred.
This position operates under a pay-for-performance (P4P) compensation structure. Candidates must be comfortable with this unique payment model.
Your Work Schedule
Embrace flexibility with our hybrid model: 4 days of impactful virtual engagement and 1 day of meaningful onsite connection. Monday to Friday: 8 AM - 5 PM.
Requirements
- Bachelor's Degree in Counseling, Psychology, Social Work, or a related field preferred, with at least one (1) year of relevant experience
- Associate's Degree with a minimum of two (2) years of experience in a related field will be considered
- High School Diploma or equivalent with three (3) years of related experience may also be considered
- Qualified as a Behavioral Health Technician
- Exceptional communication and time management skills
- Exceptional problem-solving skills and the ability to work within an interdisciplinary team
- CPR/First Aid certification
- Valid Arizona fingerprint clearance
- Demonstrated ability to work independently
- Experience working within an EMR system, Advance MD preferred
Benefits
- Medical, Dental & Vision
- 401(k) Matching
- Long & Short-Term Disability
- Life Insurance
- Holiday Pay
- PTO
- Employee Wellness Program
- Employee Discounts
Company overview
Denova Collaborative Health is a comprehensive mental healthcare provider specializing in integrated behavioral health services. The organization focuses on delivering patient-centered care through a collaborative approach that combines mental health treatment with primary care coordination. Operating primarily in Arizona, Denova Collaborative Health offers a range of services including psychiatric evaluations, medication management, individual and group therapy, crisis intervention, and substance abuse treatment. The company emphasizes evidence-based practices and utilizes a team-based model where psychiatrists, therapists, case managers, and primary care providers work together to address both mental and physical health needs. Their approach is designed to improve access to mental healthcare while reducing stigma and barriers to treatment. Denova Collaborative Health serves diverse populations including adults, children, adolescents, and families, with particular attention to underserved communities. The organization's mission centers on creating sustainable mental wellness through integrated care models that address the whole person rather than isolated symptoms.