Case Manager

Summary of Position

Centerstone is hiring Case Managers to support a variety of mental health and substance use programs in Manatee, Sarasota, and Desoto counties. Positions are available across community-based and clinic-based teams, serving populations such as at-risk families, youth, and adults.

Case Managers provide wraparound services, outreach, and care coordination to individuals who may have a mental health and/or substance use disorder. This role collaborates with community partners and local stakeholders to ensure comprehensive care. Services may be delivered in office settings, hospitals, or in the client’s environment—including homes, schools, and workplaces. The primary duty as a Case Manager is to ensure continuity of care, while connecting clients and their families to resources that support improved quality of life.

Position Highlights

• Program-specific clinical training opportunities
• Bilingual stipend for Spanish speakers
• Growth and mobility within the organization
• Standard but flexible schedules
• Company vehicles provided for most on-the-job travel

Essential Duties & Responsibilities

• Reports to work as scheduled on a daily basis and performs duties as assigned by supervisor to ensure the smooth operation of the department.
• Provides individual and group mental health and substance use disorder case management services. Refers, advocates, and links client and family for additional services as identified.
• Provides supportive and educational counseling services (individual, family, and group) to develop daily living and coping skills. Assist clients with developing natural support systems.
• Transport clients in company vehicles to necessary appointments as needed.
• Responsible for developing, implementing, evaluating, and updating treatment plans with input from the client and family.
• Conduct clinical behavioral health assessments.
• Enters written documentation into Electronic Medical Record in a timely manner for all services rendered.
• Act as liaison and communicate collaboratively with local law enforcement, and local stakeholders to maintain coordination of the treatment process.
• Completes all required agency trainings to maintain 100% compliance.
• Maintains departmental productivity expectations.
• Additional training and/or certification may be required based on specific program guidelines.
• Completes all other duties as assigned.

Knowledge, Skills & Abilities

• Effectively communicate via written, verbal, in person and virtual methods.
• Knowledge and understanding of the characteristics of individuals with co-occurring issues, their families, and family systems.
• Good organizational and time management skills.
• Competency with electronic medical records, computer systems, and documentation.
• Strong interpersonal communication skills in order to collaborate with team members and maintain professionalism. Accountable and self-directed with daily job duties.
• Knowledge of community resources or ability to learn quickly as well as good organizational, time management and communication skills.
• Ability to develop supportive relationships with persons with mental health and substance use disorders while maintaining appropriate therapeutic boundaries. Community-based program case managers must have a valid FL driver’s license.

Qualifications

Bachelor's degree required. Good organizational, time management, written and verbal communication skills. Ability to develop supportive relationships with persons with mental health and substance use disorders while maintaining appropriate therapeutic boundaries.

Community-based program case managers, who either take crisis calls and/or home visits, must have a valid FL driver’s license with a good driving record and current auto insurance.