Case Manager - Child, Adolescent & Families Team
Greater Nashua Mental Health
Summary
Join our Child, Adolescent & Family Services (CAFS) team, a collaborative group of professionals providing mental health care to children, adolescents, and their families. The case manager position provides functional support services, symptom management, direct education, and referral services to a diverse caseload. Services are provided in the community, home, and school settings.
Job description
Key Responsibilities
- Provides a combination of direct and indirect case management and functional support services for a percentage of time per week as appropriate for position and as directed by supervisor.
- Provides Crisis Intervention Services to individuals in order to stabilize acute behaviors and symptoms in order to prevent hospitalization or out of home placement.
- Delivers specific and individualized Therapeutic Behavioral Services to individuals, families and groups to achieve the client's optimal level of functioning.
- Provides Family Support to support and maintain the management of the client's mental illness or serious emotional disturbance, with the primary objective to enhance and promote the client's resiliency and recovery.
- Works collaboratively with clients and families and treatment team members to formulate care and support plans that maximize the individual's control and choice over how their care needs are met.
- Links and refers clients and families to needed resources outside of the mental health center, including but not limited to medical, educational, and social services.
- Works as part of an integrated team and communicates with colleagues, collateral contacts, supervisors, etc. regarding client care.
- Completes all documentation by due date listed in EMR.
- Prepares for and attends all meetings as assigned by supervisor; meetings may include team meetings, community-based staff members' meeting, department meeting, individual supervision meetings, etc.
- Manages and respond to emails, voicemail, etc. in a timely and professional manner.
- Performs other duties or special projects as required or as assigned.
Knowledge, Skills and Abilities
- Knowledge of children's mental health issues, developmental issues, and family systems.
- Familiarity with community resources.
- Ability to teach effectively.
- Knowledge of Microsoft Office products (Email, Word, EXCEL).
- Strong collaborating skills, and an ability to work effectively both independently and as part of a team.
- Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive.
- Excellent communication and interpersonal skills.
- Excellent organizational and time management skills.
- Ability to multitask and be flexible with regard to workload and assignments.
- Ability to exercise judgment.
Qualifications
- Required Education: Bachelor's Degree
- Field of Study: Psychology, Social Work, or similar field
- Work Experience: 1 to 2 years
Requirements
- Bachelor's Degree
- Field of Study: Psychology, Social Work, or similar field
- 1 to 2 years work experience
- Knowledge of children's mental health issues, developmental issues, and family systems
- Familiarity with community resources
- Ability to teach effectively
- Knowledge of Microsoft Office products (Email, Word, EXCEL)
- Strong collaborating skills and ability to work independently and as part of a team
- Excellent communication and interpersonal skills
- Excellent organizational and time management skills
- Ability to multitask and be flexible
- Ability to exercise judgment
Benefits
- Health Insurance
- Health Reimbursement Arrangement
- Health Savings Account
- Flexible Spending Account
- Dental Insurance
- Vision Insurance
- Group Life & AD&D
- Short- & Long-Term Disability
- Accident & Critical Illness Insurance
- 403b Retirement Plan Match
- Employee Assistance Plan
- Generous Earned Time Off
- Paid Extended Sick Time
- 10 Paid Holidays
- Birthday Holiday
- Bereavement Leave
- Tuition Reimbursement
- Public Service Loan Forgiveness
- NH State Loan Repayment
Company overview
Greater Nashua Mental Health is a comprehensive mental health services organization serving the Nashua region of New Hampshire. As a nonprofit community mental health center, it provides essential behavioral health services to individuals and families across the lifespan. The organization offers a wide range of mental health programs including outpatient counseling, crisis intervention services, substance abuse treatment, case management, and community-based support services. Specializing in evidence-based treatments, Greater Nashua Mental Health addresses various mental health conditions such as depression, anxiety, trauma-related disorders, and serious mental illnesses. The organization plays a critical role in the local healthcare ecosystem by ensuring accessible mental health care for underserved populations and collaborating with other community resources. With a commitment to recovery-oriented care and person-centered approaches, it supports clients in achieving improved mental wellness and quality of life. The organization's services are designed to meet the diverse needs of the community while promoting mental health awareness and reducing stigma associated with mental health conditions.