Case Manager - Children's Behavioral Health (1285) (QMHP required)
Texas Panhandle Mental Health
Summary
Texas Panhandle Centers is seeking a Children's Behavioral Health Case Manager (1285) to deliver trauma-informed care and skills training to youth (ages 3-17) and families across Amarillo and the surrounding service area of the Texas Panhandle. This role is ideal for human services graduates looking to gain direct clinical experience in a supportive, multi-disciplinary team environment.
Job description
Position Overview
Texas Panhandle Centers is seeking a Children's Behavioral Health Case Manager (1285) to deliver trauma-informed care and skills training to youth (ages 3-17) and families across Amarillo and the surrounding service area of the Texas Panhandle. This role is ideal for human services graduates looking to gain direct clinical experience in a supportive, multi-disciplinary team environment.
Key Responsibilities
- Maintain ethical and professional communications at all times using respectful trauma-informed care language.
- Teach and role model skills that address community living, social, coping, problem solving, anger management, parenting, and self-control skills to youth and families.
- Train in Texas Resilience and Recovery (TRR) approved curriculums that emphasize evidence-based practices to help improve daily functioning.
- Organize and provide culturally competent care activities and collaborate among all participants involved with the youth's care.
- Conduct assessment and treatment planning, work within the team to ensure appropriate services are delivered, provide outreach and education to engage families, and utilize a family & person-centered approach to help identify strategies and objectives.
- Provide direct, community-based care (approx. 50%+ of working time spent face-to-face or via phone in home/community settings with the youth, family, and/or family support).
- Submit documentation within 48 hours of service delivery.
- Assist and collaborate with the children's and adult behavioral health team to promote skills development.
- Adhere to TPC Business Code of Conduct and report concerns if ethical and/or business standards defined in the code are compromised.
Qualifications & Credentials
Education & Credentials (Required)
- Bachelor's degree from an accredited university in Psychology, Sociology, Social Work, Counseling, or a related Human Services field (required for QMHP credentialing).
- Valid Texas Driver's License with an insurable driving record.
- At least 18 years of age.
- Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA).
Experience Level Tiering
- Case Manager I ($40,809.60/yr): Entry Level – No experience required.
- Case Manager II ($43,305.60/yr): Minimum 1 year of behavioral health case management experience.
- Case Manager III ($46,009.60/yr): Minimum 2 years of behavioral health case management experience.
- Graduate-level coursework in a related field may substitute for up to 1 year of required experience.
Preferred Qualifications
- Bilingual (English/Spanish) is a strong plus.
- Experience working with youth and families.
Requirements
- Bachelor's degree in Psychology, Sociology, Social Work, Counseling, or related Human Services field
- Valid Texas Driver's License with insurable driving record
- At least 18 years of age
- Ability to obtain QMHP credentialing
- Experience working with youth and families preferred
- Bilingual (English/Spanish) preferred
Benefits
- Student Loan Forgiveness
- Urgent Care Visits
- Teladoc
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Retirement Match
- Paid Time Off
- Holidays
- Floating Holidays
- Life Insurance
- Disability Insurance
Company overview
Texas Panhandle Mental Health is a comprehensive mental healthcare provider serving the Texas Panhandle region, with a primary focus on delivering accessible mental health services to communities across this expansive area. The organization specializes in providing a wide range of mental health treatments, including counseling services, psychiatric care, crisis intervention, and community-based support programs. As a key healthcare provider in the region, Texas Panhandle Mental Health addresses the unique mental health needs of rural and semi-rural populations, offering both outpatient and community-based services. The organization plays a crucial role in bridging mental health service gaps in underserved areas, providing essential care for conditions ranging from depression and anxiety to more severe mental health disorders. Their services typically include individual and group therapy, medication management, case management, and prevention programs designed to promote mental wellness throughout the community. Texas Panhandle Mental Health operates with a mission to enhance the quality of life for individuals and families by providing compassionate, evidence-based mental health care while working to reduce stigma and increase mental health awareness across the region.