Case Manager - Community Based Mental Health

Position Summary

Responsible for the full client care cycle including: assessing, planning, implementing, monitoring, and evaluating actions required to meet the clients' health and human services needs.

Position Description

• Under minimal supervision, coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centered
• Maintain caseload of medication management clients, necessitating quarterly contact and occasional community visits. Primarily an office-based position.
• Handle case assignments, draft service plans, review case progress and determine case closure for review and/or in consult with supervisor
• Deliver on-going services to clients which may include crisis intervention, advocacy, medication monitoring, transportation assistance, financial budgeting, housing assistance, and referral and linkage to community resources as needed
• Assist in helping clients achieve wellness and autonomy through supportive counseling and facilitating multiple care aspects (care coordination, information sharing, etc.)
• Develop and/or implement individualized client treatment or service plans and ensures compliance with applicable standards and agency policies
• Document all clinical activities to meet specific program, funder and credentialing entity criteria timely and with accuracy
• Participate in treatment team and assists in making recommendations for client status changes
• May assist in providing education and/or group curriculum
• Adhere to professional standards as outlined by protocols, rules, and regulations
• Complete agency, accrediting body, and funder required training
• Other duties as assigned

Required Knowledge, Skills and Abilities

• Ability to learn case management principles, healthcare management, and reimbursement requirements
• Excellent organizational and time management skills
• Effective verbal and written communication skills
• Ability to relate to and interact with a wide variety of people
• Advanced level problem solving skills and ability to multi-task while prioritizing
• Ability to utilize technology including electronic service documentation system
• Basic computer skills with ability to navigate Microsoft applications including but not limited to Word, Outlook, Excel, Teams, and Power Point

Job Requirements

• Associate's degree in behavioral science or related field, or equivalent work experience as allowed/required by regulatory bodies
• Driver License and valid auto insurance