Case Manager

Summary

Responsible for providing case management services to families experiencing homelessness in the Permanent Supportive Housing Program. Initiates intervention strategies that will assist the families/clients with accessing necessary services to improve their self-sufficiency and secure more permanent housing. Assist clients in accessing mainstream benefits and with coordination with community resources. Support landlord relationships, and client success during time in permanent supportive housing program. This position is based on-site at Lucy’s Hearth in Middletown, RI. While the office is located at Lucy's Hearth, the role also involves working with and visiting families in their apartments, which are located at various sites across Aquidneck Island. Participates in rotating on-call duties as assigned.

Job description

Requirements

• Associates degree in human services (psychology, social work, marriage/family, etc.) or equivalent combination of education & experience required.
• Experience working in diverse settings with people across all socio-economic spectrums and a wide variety of personalities and roles - staff, residents, local agencies, contractors, lenders, etc.
• Excellent organizational, computer skills, and customer skills required.
• Possession of a valid driver’s license, reliable vehicle and auto insurance required.

Benefits

• Health insurance
• Dental insurance
• Work life benefits

Company overview

Family Service of Rhode Island Inc is a prominent nonprofit organization dedicated to providing comprehensive mental health and social services to individuals and families throughout Rhode Island. As a community-based agency, it offers a wide range of programs including counseling services, behavioral health treatment, family support programs, and community outreach initiatives. The organization focuses on addressing mental health challenges, family dynamics, and social determinants of health through evidence-based interventions and culturally competent care. With a mission to strengthen families and promote emotional well-being, Family Service of Rhode Island serves diverse populations across the lifespan, from children to seniors. The agency collaborates with healthcare providers, schools, and community organizations to deliver integrated services that address both clinical and social needs. Their work encompasses prevention, early intervention, and treatment services designed to improve mental health outcomes and enhance family functioning throughout the state.