Case Manager - Family Support Specialist (1403)
Texas Panhandle Mental Health
Summary
Texas Panhandle Centers is seeking a Family Support Specialist Case Manager (1403) to deliver trauma-informed care and skills training to youth (ages 3-17) and families across Clarendon, Wellington, and the surrounding service area of the Texas Panhandle. This role is ideal for human services graduates looking to gain direct clinical experience in a supportive, multi-disciplinary team environment.
Job description
Position Overview
Texas Panhandle Centers is seeking a Family Support Specialist Case Manager (1403) to deliver trauma-informed care and skills training to youth (ages 3-17) and families across Clarendon, Wellington, and the surrounding service area of the Texas Panhandle. This role is ideal for human services graduates looking to gain direct clinical experience in a supportive, multi-disciplinary team environment.
Key Responsibilities
- Maintain ethical and professional communications at all times using respectful trauma-informed care language.
- Conduct screening and assessment, crisis intervention, family and individual skills training using evidenced-based curriculum, and community outreach.
- Provide direct, community-based care (approx. 50%+ of working time spent face-to-face or via phone in home/community settings with the youth, family, and/or family support).
- Adhere to TPC Business Code of Conduct and report concerns if ethical and/or business standards defined in the code are compromised.
Qualifications & Credentials
Education & Credentials (Required): Bachelor's degree from an accredited university in Psychology, Sociology, Social Work, Counseling, or a related Human Services field. Minimum 1 year of work experience directly working with at-risk youth and families. Valid Texas Driver's License with an insurable driving record. At least 18 years of age. Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA).
Experience Level Tiering
- Case Manager II ($43,305.60/yr): Minimum 1 year of behavioral health case management experience.
- Case Manager III ($46,009.60/yr): Minimum 2 years of behavioral health case management experience.
- Graduate-level coursework in a related field may substitute for up to 1 year of required experience.
Preferred Qualifications
- Bilingual (English/Spanish) is a strong plus.
- Experience working with at-risk youth and families.
Requirements
- Bachelor's degree from an accredited university in Psychology, Sociology, Social Work, Counseling, or a related Human Services field
- Minimum 1 year of work experience directly working with at-risk youth and families
- Valid Texas Driver's License with an insurable driving record
- At least 18 years of age
- Bilingual (English/Spanish) is a strong plus
- Experience working with at-risk youth and families
Benefits
- Public Service Loan Forgiveness
- Urgent Care co-pay
- Teladoc
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Retirement Match
- 457 Plan
- 403(b) Plan
- Paid Time Off
- Floating Holidays
- Life Insurance
- Disability Insurance
Company overview
Texas Panhandle Mental Health is a comprehensive mental healthcare provider serving the Texas Panhandle region, with a primary focus on delivering accessible mental health services to communities across this expansive area. The organization specializes in providing a wide range of mental health treatments, including counseling services, psychiatric care, crisis intervention, and community-based support programs. As a key healthcare provider in the region, Texas Panhandle Mental Health addresses the unique mental health needs of rural and semi-rural populations, offering both outpatient and community-based services. The organization plays a crucial role in bridging mental health service gaps in underserved areas, providing essential care for conditions ranging from depression and anxiety to more severe mental health disorders. Their services typically include individual and group therapy, medication management, case management, and prevention programs designed to promote mental wellness throughout the community. Texas Panhandle Mental Health operates with a mission to enhance the quality of life for individuals and families by providing compassionate, evidence-based mental health care while working to reduce stigma and increase mental health awareness across the region.