Case Manager ILS
Open Sky Community Services
Summary
The Case Manager ILS provides support and assistance to the individuals served at the program with developing and practicing social skills and social cues, coordinating day supports, leisure and recreational opportunities and financial management.
Job description
Job Duties
- Assist in the development, implementation, monitoring, and ongoing review of individualized service plans/life plans and related goals.
- Provide individualized support in accordance with each individual's service plan/life plan, authorized services, needs, preferences, and goals.
- Assist individuals in developing and maintaining skills that promote independence, self-direction, choice, and successful community living.
- Assist individuals to access, manage, coordinate, and maintain community resources and supports, including medical, behavioral health, employment, education, housing, benefits, transportation, and other services as applicable.
- Facilitate opportunities for individuals to develop and maintain meaningful relationships, natural supports, community connections, activities, and valued community roles.
- Assist individuals with daily routines and responsibilities, including scheduling, appointments, household responsibilities, organization, and other areas identified in their service plan.
- Support individuals in maintaining safe and stable living environments and developing the skills necessary to manage their homes and personal responsibilities.
- Assist individuals with transportation and community access, including transportation to appointments, services, employment, activities, and other community settings as appropriate.
- Support individuals during medical, behavioral health, and other appointments as needed and assist with communication, follow-up, and coordination of recommendations.
- Monitor and communicate concerns related to the health, safety, and well-being of individuals and follow established protocols when concerns arise.
- Implement or support established health, medical, and medication-related protocols as applicable to the individual's service plan, training, and agency requirements.
- Assist individuals with coordinating and overseeing services and supports, including PCA services when applicable.
- Participate in team meetings, service planning meetings, supervision, appointments, and other meetings related to individuals served.
- Maintain timely, accurate, and complete documentation, service records, billing information, mileage, and other required records.
- Communicate relevant information and changes in individual needs, circumstances, or service delivery to the Program Coordinator and other authorized members of the support team.
- Maintain appropriate communication and coordination with individuals, families, DDS, MassAbility, providers, and other members of the individual's support network.
- Respond appropriately to emergencies and crisis situations and participate in the regularly scheduled on-call/beeper rotation as assigned.
- Acquire and maintain all required certifications, training, and competencies.
- Protect the rights, dignity, privacy, safety, and self-determination of individuals served and report suspected abuse, neglect, exploitation, misconduct, or other concerns in accordance with agency policy and applicable regulations.
- Perform other related tasks as assigned.
Basic Performance Expectations
- Being punctual and dependable.
- Communicating with supervisor regarding relevant concerns, changes, and needs.
- Remaining alert and focused while providing services.
- Requesting assistance and guidance when needed.
- Working cooperatively with individuals served, families, coworkers, and other providers.
- Completing assigned responsibilities and required documentation.
- Maintaining professional boundaries and conduct.
- Attending required training, supervision, and meetings.
- Following agency policies, procedures, and applicable regulations.
Requirements
- High School Diploma required
- Valid driver's license required
- B.A. in Behavioral Sciences or related field preferred
- Experience working with adults with intellectual and developmental disabilities preferred
- Alternative education and experience may be substituted for degree requirements
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Prescription Plan
- 403b Retirement Plan
- Employer Match
- Life Insurance
- Tuition Reimbursement
- Paid Time Off
- Paid Holidays
- Professional Development
- Training Opportunities
- Public Student Loan Forgiveness
Company overview
Open Sky Community Services is a comprehensive mental health care organization dedicated to providing integrated behavioral health services to individuals and communities. As a healthcare provider specializing in mental health services, the organization focuses on delivering person-centered care that addresses the complex needs of those experiencing mental health challenges. Their services typically include outpatient counseling, crisis intervention, community-based support programs, and residential treatment options. Open Sky Community Services operates with a mission to promote recovery, resilience, and wellness through evidence-based practices and trauma-informed care approaches. The organization serves diverse populations across multiple communities, offering accessible mental health resources and support systems. Their work emphasizes collaboration with other healthcare providers, social service agencies, and community organizations to create holistic care networks that support individuals throughout their recovery journeys. By focusing on both clinical excellence and community integration, Open Sky Community Services plays a vital role in addressing mental health needs and reducing barriers to care for vulnerable populations.