Case Manager

Job Summary

This is a full-time, day shift position working M-F. Responsible for completing intake interviews; determining need for medical and psycho-social evaluations; reviewing therapist and physician evaluations, care objectives, and plans; coordinating services being provided; advocating for needed services and entitlements. Does this position require Patient Care? Yes

Essential Functions

• Discusses assessment findings and patient status with physician and/or treatment team to maximize outcomes.
• Assist in discharge planning as required.
• Communicating effectively and efficiently internally and externally.
• Coordinates discharge and after care services with guidance from the clinical team.
• Assists others and supports the team.
• Demonstrates the ability to follow through with requests, sharing of critical information, and getting back to individuals in a timely manner.
• Initiate a complete assessment, to gather and/or verify relevant baseline data, identify their understanding and expectations of their stay, and identify any potential issues/barriers to arranging post inpatient care.
• Proactively work with patient, caregiver, and the interdisciplinary team, including community providers of medical services, as appropriate, to develop a realistic and timely plan for post inpatient care.
• Identify and coordinate appropriate resources post discharge for patients requiring homecare, outpatient, or placement in an alternate level of care.
• Perform ongoing evaluation for appropriateness for the facility’s level of care by applying knowledge of level of care criteria with active collaboration with patients insurance payer.
• Comply with all applicable State and Federal regulations as well as other credentialing bodies, including but not limited to, Joint Commission and CARF, regarding the case management process.

Qualifications

Education: Bachelor's Degree Related Field of Study required. Can this role accept experience in lieu of a degree? No. Licenses and Credentials: RN, PT, OT, SLP, RT or LCSW/LICSW required. Experience: Case management, utilization review, or discharge planning experience 2-3 years preferred.

Knowledge, Skills and Abilities

• Strong customer and interpersonal skills.
• Knowledge of community service resources.
• Proficient User in Microsoft Office Applications.
• Strong commitment to clinical excellence.
• Strong problem solving skills and team oriented behavior.
• Strong patient/customer service skills.
• Ability to verbally calm patients.