Case Manager
Project 180
Summary
Under the supervision of the Program Supervisor, the Project Based Housing Case Manager is responsible for providing intensive, wraparound, on site and field based case management services. Case Managers also serve as a member of a multidisciplinary treatment team. A successful Project Based Housing case manager will actively engage this population in services, supporting their clients in making progress towards meaningful recovery goals and increasing utilization of community resources. Job title (I-III) to be established based on years of relevant experience.
Job description
Essential Functions
- Provide intensive, wraparound services on site and in the field to support recovery goals
- Actively engage clients in services through the development of strong rapport, consistent contact and use of motivational interviewing
- Provide outreach services as needed, meeting clients where they are at
- Conduct custody pick ups from LA county jails and accompany clients to court appearances
- Ensure service delivery is consistent with ethical standards and a harm reduction, strength based, trauma informed framework
- Develop and maintain knowledge of available community resources
- Complete needs assessment and link clients to community resources
- Monitor ongoing participation in services/use of resources and facilitate problem solving to target barriers
- Accompany clients to linkage appointments when appropriate
- Teach prosocial and recovery skills (ie communication, problem solving, anger management skills) for long term stability in the community
- Engage and join with collaterals (family members, probation, court) as appropriate
- Provide education related to mental health recovery to better support clients
- Engage in client advocacy
Coordinate care with a multidisciplinary treatment team
- Actively contribute to planning and execution of clinical interventions in collaboration with the treatment team
- Leverage unique skills and abilities of team members in service delivery
- Participate in coordinated outreach and engagement efforts with the treatment team
- Collaborate with external partners (ie residential substance treatment facilities, primary care clinics, etc) to ensure high quality, integrated care
Documentation and Reporting
- Maintain comprehensive case notes in the electronic health record per program guidelines
- Maintain and submit billing records in accordance with SSG and DHS guidelines
- Participate in program data collection per program guidelines
- Fulfill baseline Project 180 staff expectations
- Regular attendance required
- Holiday or weekend work may be required
- Maintain and uphold Agency mission statement, values, policies, procedures, and principles
- Perform other duties as assigned by the supervisor
- Maintain active license and/or registrations as applicable (i.e. BBS, CCAPP)
Skills and Abilities
- Empathetic, strong communication and relationship-building skills
- Culturally competent: Understands and is sensitive to diverse backgrounds and needs
- Resourceful: Efficiently navigates and utilizes resources available
- Collaborative: Able to work in diverse teams to solve complex issues
- Adaptive to changing circumstances and client needs in a dynamic environment
- Strong critical thinking and problem solving skills, remains calm under pressure
- Detail-oriented, organized and has strong time management skills
Requirements
- Bachelor’s degree in any field from an accredited college or university, and at least 1 year of case management experience
- In lieu of a Bachelor’s degree, at least 2 years of case management experience
- Experience working with culturally diverse populations
- Valid CA driver’s license, proof of insurance and own vehicle required
- Ability to transport clients in personal vehicle as needed
- Must not be on any type of legal supervision (probation or parole)
- Verification of Employment Eligibility and Background Check
- Basic computer skills
Company overview
Project 180 is a mental health care organization dedicated to providing comprehensive behavioral health services to individuals and communities. As a healthcare provider specializing in mental wellness, the organization focuses on delivering accessible, high-quality care through various therapeutic modalities and support programs. Their services likely encompass counseling, therapy, crisis intervention, and community-based mental health support designed to address diverse psychological needs. Operating within the mental health care sector, Project 180 emphasizes holistic approaches to mental wellness, potentially serving diverse populations including adults, adolescents, and families. The organization's mission centers on transforming lives through evidence-based mental health interventions and creating supportive environments that foster recovery and resilience. While specific operational details are limited, Project 180 appears to be positioned as a community-focused mental health service provider committed to addressing the growing need for accessible psychological care and support services in today's complex healthcare landscape.