CASE MANAGER & REFERRAL LIAISON-PRN-DAY SHIFT
UHS
Summary
The Assessment and Referral Coordinator receives referrals and completes the preadmission screening process in cooperation with the Medical Director, Program Director, and the PPS Coordinator. The Assessment and Referral Coordinator will also serve as a marketing representative for the IP Rehab Program and be responsible for traveling NW and Central Oklahoma working on growing the IP Rehab's visibility and marketing share.
Job description
Position Summary
The Assessment and Referral Coordinator receives referrals and completes the preadmission screening process in cooperation with the Medical Director, Program Director, and the PPS Coordinator. The Assessment and Referral Coordinator will also serve as a marketing representative for the IP Rehab Program and be responsible for traveling NW and Central Oklahoma working on growing the IP Rehab's visibility and marketing share.
The Case Manager is responsible for providing case coordination and functions as a patient/family advocate through initial and ongoing assessment of patient's needs during the rehabilitation stay, coordination/communication of the patient's plan of care and identifying and coordinating community resources to meet continuing care needs. The Case Manager will coordinate communication with payer sources and provide updates as necessary to secure ongoing authorization to treat. He/she will participate in the preadmission screening process and shall participate in and demonstrate accountability for quality improvement, overall team coordination and discharge planning.
Job Duties/Responsibilities
- Develops a comprehensive referral development plan for the rehab program with minimum components of market definition, market analysis, referral development contacts to be made, and number of referrals per month.
- Complete meetings with Physicians, Case Managers and/or other providers as needed to ensure the internal and external obstacles for business growth and retention are identified and minimized or eliminated.
- Obtains approval from admitting psychiatrist and assigns patient to appropriate unit based on age and clinical presentation.
- Provides interim data assessment about the effectiveness of referral development activities.
- Develops and carries out plan to solicit feedback and satisfaction information from physicians, discharge planners and other key stakeholders of the program.
- Demonstrates strong working knowledge and skill experience with a variety of diagnostic groups including orthopedic and arthritis related conditions; neurological groups including CVA, TBI, degenerative neurological diseases, SCI; generalized weakness as a result of medical or surgical conditions including DM, ESRD, amputation, COPD, CHF, and CABG.
- Demonstrates a working knowledge of normal growth and development, related behaviors, needs, comfort, and range of treatment appropriate to the age (adult, geriatric) and diagnosis of patient services to support the provision of an individualized interdisciplinary plan of care.
- Meets with the patient and family prior to or at the time of admission to identify needs, 3rd party payer requirements, orients to rehab process and begins discharge planning and completes assessment according to protocol.
- Educates and instructs patient/family regarding role of Case Management in the rehabilitation program and needs identified during the assessment.
Requirements
- Current Oklahoma License as a Registered Nurse OR Social Worker
- Minimum of one (1) year of clinical experience in a healthcare setting
- Current BLS required or obtain at time of hire
- Basic computer skills required
- Experience in marketing or business development preferred
- Preference of 3-5 years of clinical experience in healthcare setting (hospital or inpatient rehab preferred)
- Experience in market analysis and developing marketing plans preferred
- First Aid certification preferred
- 2-4 years clinical nursing experience in med/surg or acute rehab setting preferred
- Experience in case management preferred
- Leadership experience preferred
Company overview
Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected providers of hospital and healthcare services, operating as a Fortune 300 corporation headquartered in King of Prussia, Pennsylvania. Founded in 1979, UHS has grown into a major healthcare enterprise with approximately 99,000 employees and annual revenues exceeding $14 billion. The company operates through its subsidiaries, managing 29 acute care hospitals, 331 behavioral health facilities, and 60 outpatient and other facilities across 39 U.S. states, Washington D.C., Puerto Rico, and the United Kingdom. UHS provides comprehensive healthcare services including acute care, behavioral health treatment, cancer centers, and ambulatory surgical centers. The company's strategy focuses on building or acquiring high-quality hospitals in rapidly growing markets and investing in advanced medical equipment and skilled personnel to become the leading healthcare provider in each community it serves. UHS is publicly traded on the New York Stock Exchange (NYSE: UHS) and has established a strong reputation for delivering compassionate, high-quality care while maintaining financial stability and operational excellence.