Case Manager

Responsibilities Include

• Meet with active patients regularly for discharge planning to develop continuing care plans and ensure continuity of care
• Research aftercare treatment options for patients including transitional housing if needed
• Locate and secure transitional housing if needed and 12 Step meetings, specialists, doctors, therapists, psychologists, MAT providers, etc. in patients' home areas as needed
• Collaborate with families and referents on patients' discharge plans with permission of the patient
• Consult with patients and families on payment options and available financial support
• Assist patients and families with understanding FMLA and short-term disability benefits
• Help patients complete FMLA and disability-related paperwork, providing guidance on claim submission and follow-up
• Collaborate with the quality department to send any required paperwork to aftercare resources
• Develop a strong, ongoing relationship with patients and their families
• Accurately share information in team meetings
• Facilitate referrals to ancillary services and ensure correct documentation is collected
• Assist in ACA/AMA interventions with the Clinical and Nursing department
• Maintain a basic understanding of health insurance benefits, terms, and other payment methods
• Complete all assigned documentation in a neat, accurate and timely manner
• Exercise sound professional judgment and seek assistance as necessary
• Protect the privacy of all patient information in accordance with privacy policies and federal and state law
• Provide crisis support to other clinicians and patients as needed

Qualifications

• HS Diploma or equivalent and applicable experience in substance abuse recovery care
• Bachelor's degree in Social Work or other relevant field and/or CASAC preferred
• Familiarity with FMLA and short-term disability processes, or a willingness to learn quickly
• Familiarity with all relevant healthcare standards: OASAS, ASAM, JCAHO, etc.
• Demonstrated communication, critical thinking, and interpersonal skills
• Proficiency with data management and electronic health records
• Strong problem solving, conceptual, and analytical skills

Preferred Qualifications

• Specific experience with stabilization and withdrawal management care and/or inpatient rehabilitation settings
• Experience working as part of a multi-disciplinary team
• Knowledge of resources and different pathways of recovery for patients with substance use disorder