Cash Posting Specialist
Concentra
Summary
The ideal candidate will perform under general supervision a variety of moderately complex to complex tasks related to posting, reconsiderations and adjustments of all payment types to the billing and collection system. The position requires excellent communication, customer service and organizational skills. All tasks must be performed in a timely and accurate manner in accordance with Concentra and Central Billing Office practices, policies, and procedures.
Job description
Major Duties and Responsibilities
- Payment application.
- Transfers payments to other Central Business Offices as necessary and follows appropriate transfer out procedures.
- Processes zero pay explanation of benefits and appropriate reasons for zero pay.
- Performs and maintains posting level per company policy.
- Verifies payments and matches outstanding balances.
- Processes batches and uses correct payment transaction type.
- Researches and processes charge backs and bad checks.
- Creates, reviews, processing of all data on daily reports.
- Monitors discrepancies and makes needed adjustments.
- Notifies appropriate personnel of trends or problems with specific payers, contracts or fee schedule adherence.
- May perform lead duties.
- Reconsiderations.
- Prepares status report of all reconsiderations.
- Prepares and disburses all daily reconsiderations to appropriate carrier or third party administrator.
- Applies appropriate adjustments.
Other Duties
- Performs additional duties as assigned or deemed necessary.
Qualifications
High School education, prefer some college or specialty training in medical billing or equivalent job relevant experience.
Experience with a multi location practice.
Demonstrated Job-Related Skills/Competencies
- Strong computer skills
- Microsoft Word and Excel knowledge and experience
- Ability to operate 10 key numerical pad by touch
- Ability to work under tight time schedules
- Strong customer service and communication skills
- Excellent problem solving skills and ability to handle multiple tasks
- Ability to work independently
- Ability to be detailed oriented
- Ability to assist peers
- Ability to communicate verbally and in writing
Working Conditions/Physical Demands
- Office Environment
- Sitting for extended periods of time
- Ability to lift light weights of up to 35 lbs.
Requirements
- High School education
- Prefer some college or specialty training in medical billing or equivalent job relevant experience
- Experience with a multi location practice
- Strong computer skills
- Microsoft Word and Excel knowledge and experience
- Ability to operate 10 key numerical pad by touch
- Ability to work under tight time schedules
- Strong customer service and communication skills
- Excellent problem solving skills and ability to handle multiple tasks
- Ability to work independently
- Ability to be detailed oriented
- Ability to assist peers
- Ability to communicate verbally and in writing
Benefits
- 401(k) Matching
- Medical, Dental & Vision
- Life Insurance
- Disability Insurance
- Paid Time Off
Company overview
Concentra is a leading national provider of occupational health, urgent care, and physical therapy services in the United States. Founded in 1979, the company operates a network of more than 520 medical centers across 44 states, serving employers, employees, and individual patients. Concentra specializes in workplace injury care, employment-related physical examinations, drug testing, and occupational health programs designed to help employers maintain safe and productive work environments. The company's services include urgent care for non-life-threatening illnesses and injuries, physical therapy and rehabilitation, and wellness programs. As a subsidiary of Select Medical, Concentra plays a crucial role in the healthcare ecosystem by bridging the gap between workplace health needs and medical care delivery. The company's integrated approach combines occupational medicine expertise with convenient access to care, making it a trusted partner for thousands of employers nationwide seeking to reduce workplace injuries, manage workers' compensation costs, and promote employee health and productivity.