Cashier/Receptionist - AF | ER Admissions | 32hrs/week

Department Details

Join our Admitting team at the Emergency Room front desk! This 32-hour-per-week position includes a mix of afternoon and evening shifts, with every other weekend required. Opportunities are available to pick up additional shifts to cover PTO and call-ins if desired. Afternoon and evening shifts receive a $1.25/hour shift differential. Current staff are given priority for open positions, creating opportunities to move into preferred schedules.

Summary

Greets patients, verifies patient demographics to accurately register and/or schedule patients, and takes care of related paperwork. Creates electronic patient files; provides, scans, and routes necessary patient forms and documents.

Job Description

Educates patients and captures patient signatures on necessary paperwork. Establishes and assigns financial responsibility and/or assists with arrangements while adhering to appropriate policies and procedures. Collects co-payments, pre-payments, and/or payments on account balances. May also work through the registration work queue to address and resolve issues specific to registration, including work queue errors, denied insurance claims, and maintenance of the registration database. Operates multi-line telephones and depending on location, may serve as a switchboard operator calling codes and paging providers.

Additional duties may include preparation and coordination of charts; organizing supporting provider documents; discussing pre-payment responsibilities; initiation of patient financial assistance; prior authorization; track patient visits; collaborating with patient financial services and health information management on patient accounts; work on weekly and monthly reports; compiling, distributing, administering and scoring of assessments; coordination of Telemed appointments; provider and schedule maintenance; charge entry/billing and charge verification; reminder calls for appointments; hospital admission; make copies, send faxes, and order supplies. Displays professionalism and promotes an atmosphere of mutual respect and cooperation. Must be able to work as part of a team and also work independently.

Frequently takes direction from nursing team, stepping in to aid with Code Blue situations. Must always maintain confidentiality of sensitive information. Requires excellent customer service and the ability to empathize with patients and their situations. Working knowledge of medical terminology and use of professional written communication when making notes. Performs other duties as assigned.