CBO Supervisor - Medicare
Select Medical
Summary
The Supervisor is responsible for overseeing the operation and execution of the daily workflow of the Medicare team billing and collections. They supervise daily activity, reporting, productivity and other key metrics for the team members within assigned job function(s) in the Central Billing Office (CBO). They are the point of contact for other departments within the organization for Medicare regulated items, procedures, and resolutions.
Job description
Overview
The Supervisor is responsible for overseeing the operation and execution of the daily workflow of the Medicare team billing and collections. They supervise daily activity, reporting, productivity and other key metrics for the team members within assigned job function(s) in the Central Billing Office (CBO). They are the point of contact for other departments within the organization for Medicare regulated items, procedures, and resolutions.
Responsibilities
- Monitor admissions, discharges, and bills to ensure timely completion.
- Research and resolve any technical issues during the admission to bill reconciliation process.
- Report on accounts receivable from master workbooks and monthly liquidation reviews.
- Facilitate site neutral payment resolution.
- Create and shuffle employee assignments to align with current business needs.
- Audit and report accounts flagged by finance for various reasons.
- Work directly with Medicare on reimbursement and claims processing issues.
- Mentor new and experienced team members through quality audits, one-on-ones, and evaluations.
- Answer questions as needed.
- Perform other duties or special projects as assigned.
Qualifications
Required: High School diploma required. Minimum three to five years in a high-volume reimbursement/health care claims environment required.
Preferred: Bachelor's degree in business administration or accounting, or equivalent combination of experience and education preferred. Minimum one to two years of training experience preferred.
Requirements
- High School diploma required
- Minimum three to five years in a high-volume reimbursement/health care claims environment required
- Bachelor's degree in business administration or accounting, or equivalent combination of experience and education preferred
- Minimum one to two years of training experience preferred
Benefits
- Paid Training
- Paid Time Off
- Extended Illness Days
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Prescription Coverage
- 401(k) Matching
Company overview
Select Medical is a leading American healthcare company specializing in specialty healthcare services across three core segments: critical illness recovery hospitals, rehabilitation hospitals, and outpatient rehabilitation clinics. Founded in 1996 and headquartered in Mechanicsburg, Pennsylvania, the company operates as a publicly traded entity on the New York Stock Exchange under the ticker symbol SEM. With approximately 44,100 employees and annual revenues exceeding $5 billion, Select Medical has established itself as a major player in post-acute care services. The company's critical illness recovery hospitals cater to patients with complex medical needs recovering from severe illnesses, while its rehabilitation hospitals provide intensive physical rehabilitation care. Through its extensive network of outpatient clinics, Select Medical offers comprehensive physical, occupational, and speech rehabilitation services. The company has developed strategic partnerships with numerous major healthcare systems including Cleveland Clinic, Emory Healthcare, Cedars-Sinai, UCLA Health System, and many others, operating joint venture facilities across the United States. Select Medical's family of brands includes Select Specialty Hospitals, Kessler Institute for Rehabilitation, NovaCare Rehabilitation, and numerous other specialized healthcare entities serving diverse patient populations.