CCBHC Integrated Care Coordinator
RIVER VALLEY BEHAVIORAL HEALTH
Summary
The Integrated Care Coordinator serves as the primary liaison ensuring that each individual receiving CCBHC services has access to coordinated, comprehensive, person-centered care. This role integrates behavioral health, primary care, and social support systems to improve outcomes for individuals with behavioral and physical health needs. This position supports seamless communication and collaboration across internal programs and external providers and other services.
Job description
Essential Functions
- Facilitate linkage between behavioral health, medical and social service providers in alignment with agency policies on service coordination.
- Ensure timely referrals, follow-up appointments and feedback loops among treatment team members and external agencies.
- Maintain comprehensive and up to date treatment plans and progress documentation.
- Serves as a primary advocate ensuring the person's needs, preferences, and goals are all care decisions.
- Engage families and support systems as permitted and ensure informed participation in all care planning.
- Coordinate across all disciplines (therapists, nursing, psychiatry, peer support, case management) to ensure service delivery.
- Support warm handoffs between CCBHC services such as crisis, outpatient, MAT and community programs.
- Establish and maintain collaborative relationships with local healthcare providers, community agencies and referral sources.
- Assist in identifying community resources and addressing service gaps.
- Uphold CARF and CCBHC standards, ensuring all linking and coordination procedures are documented and compliant with organizational policies.
- Participate in CQI initiatives and audits related to coordination and service linkage.
- Ensures compliance with Federal, State, and local regulations and RiverValley's mission policies, procedures and standards.
- Completes all mandatory compliance, HIPAA and state and federal regulatory training as required.
- Maintains appropriate degree of confidentiality.
Qualifications: Education and Experience
- Bachelor's degree in Psychology, Social Work, Sociology or Behavioral Health-related discipline
- Prefer 2+ years of experience in behavioral health or case management, ideally within an integrated or CCBHC environment, but willing to provide training to new graduates.
Knowledge and Skills
- Strong interpersonal and organizational skills.
- Proficiency with EHR systems and documentation standards
- Knowledge of community health resources and behavioral health systems.
Requirements
- Bachelor's degree in Psychology, Social Work, Sociology or Behavioral Health-related discipline
- Prefer 2+ years of experience in behavioral health or case management, ideally within an integrated or CCBHC environment
- Strong interpersonal and organizational skills
- Proficiency with EHR systems and documentation standards
- Knowledge of community health resources and behavioral health systems
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Telehealth
- Paid Time Off
- 9 Holidays
- Retirement Plan Options
- Tuition Reimbursement
- Free CEUs
- Clinical Supervision
- Wellness Programs
- Employee Assistance Programs
- Mileage Reimbursement
- Public Service Loan Forgiveness
Company overview
River Valley Behavioral Health is a comprehensive mental health care provider specializing in behavioral health services for individuals and communities. As a healthcare provider organization, it focuses on delivering evidence-based treatment and support services for mental health conditions, substance use disorders, and developmental disabilities. The organization typically offers a range of services including outpatient counseling, crisis intervention, psychiatric care, addiction treatment, and community-based support programs. River Valley Behavioral Health serves as a critical resource in its region, providing accessible mental health care to diverse populations through integrated treatment approaches. The organization emphasizes person-centered care, recovery-oriented services, and community partnerships to address the complex needs of individuals facing behavioral health challenges. With a commitment to improving mental wellness and quality of life, River Valley Behavioral Health plays an essential role in the healthcare ecosystem by bridging gaps in mental health services and promoting holistic well-being for the communities it serves.