Summary

Volunteer Behavioral Health is a comprehensive mental health care provider organization that delivers essential behavioral health services to communities. As a healthcare provider specializing in mental health services, the organization offers a range of therapeutic interventions, counseling services, and support programs designed to address various mental health conditions and behavioral disorders. Their services typically include individual and group therapy, crisis intervention, substance abuse treatment, psychiatric evaluations, and community-based mental health support. Operating within the mental health care sector, Volunteer Behavioral Health plays a crucial role in providing accessible mental health services to individuals and families, often serving as a vital community resource for those seeking behavioral health support. The organization focuses on delivering evidence-based treatments and personalized care plans to help clients achieve improved mental wellness and quality of life. Their commitment to community mental health services reflects the growing recognition of behavioral health as an essential component of overall healthcare delivery.

Job description

Key Responsibilities

Personnel & Team Leadership

Manage team productivity, optimize underutilized resources, and handle conflict resolution.
Oversee human resources processes including hiring, interviewing, staff training, evaluations, coaching plans, corrective actions, and termination recommendations.
Foster a positive, client-centered team environment to maintain strong staff morale and coordinate clinical coverage.

Financial Management

Oversee program budgets, approve purchases, monitor debit card transactions, and authorize rental assistance within guidelines.
Drive financial health by meeting revenue projections and minimizing expenses to achieve zero-neutral or positive margins.
Meet or exceed monthly THL/BHSN location goals.

Clinical & Program Operations

Ensure full compliance with licensure, contract requirements, and MCO/CARF standards.
Maintain adherence to organizational policies, program goals, and optimal service mixes.
Direct operational workflows, including new program implementation, new client assignments, and the execution of the THL model and staff changes in the integrated care arena.

Customer & Community Relations

Resolve customer complaints and troubleshoot client-related issues within the clinic and local community.
Act as a recognized behavioral health expert at community events, presentations, and local agency meetings.
Collaborate with community leaders to identify gaps in care and design strategic solutions.

Qualifications & Requirements

Education: Master's Degree in Behavioral Sciences or a closely related field.
Licensure: Professional clinical license is highly preferred.
Experience: Proven supervisory and leadership experience is required.
Skills: Demonstrated ability to coordinate agency activities and build strong working relationships with staff, county officials, and the general public.

Requirements

Master's Degree in Behavioral Sciences or a closely related field
Professional clinical license is highly preferred
Proven supervisory and leadership experience is required
Demonstrated ability to coordinate agency activities and build strong working relationships with staff, county officials, and the general public

Company overview

Volunteer Behavioral Health is a comprehensive mental health care provider organization that delivers essential behavioral health services to communities. As a healthcare provider specializing in mental health services, the organization offers a range of therapeutic interventions, counseling services, and support programs designed to address various mental health conditions and behavioral disorders. Their services typically include individual and group therapy, crisis intervention, substance abuse treatment, psychiatric evaluations, and community-based mental health support. Operating within the mental health care sector, Volunteer Behavioral Health plays a crucial role in providing accessible mental health services to individuals and families, often serving as a vital community resource for those seeking behavioral health support. The organization focuses on delivering evidence-based treatments and personalized care plans to help clients achieve improved mental wellness and quality of life. Their commitment to community mental health services reflects the growing recognition of behavioral health as an essential component of overall healthcare delivery.