Center Supervisor

About the Opportunity

The Center Supervisor supports the general functioning of Trillium Family Services during non-business hours. Routinely supports programming and provides authorization for crisis situations. Position requires evening, weekend and shift work. Position also requires availability to respond to emergency situations. Position requires ability to think quickly and critically with clear communication skills.

Demonstrates Competency in the Following Areas

• Supports management to ensure adequate staff coverage and assure a ratio of clients per staff is in accordance with acuity levels in programs and established agency policies
• Assess risk and safety issues as they relate to unit programming, acuity of clients and environmental conditions in direct support of interventions
• Ensure the effective completion of clinical documentation and necessary paperwork during episodes of crisis on his/her shift
• Ensure facilitation of debriefing process for staff following episodes of crisis to ensure the appropriate use of crisis intervention was utilized
• Ensure facilitation of debriefing process for client following episodes of crisis in order to reestablish therapeutic rapport, safety plan, complete mental status exam, and assess physical safety
• Ability to access and communicate psychiatric symptoms to establish crisis support plans according to agency policy (suicide risk assessment)
• Attend team, management and other agency meetings as required
• Assist in unit milieus during emergency situations, using both verbal de-escalation techniques and physical interventions (as needed)
• Ability to demonstrate high a level of integrity, reflected with self-motivated work
• Other duties as assigned

About You

Education: A master’s degree in mental health/related field (QMHP eligible) required. Eligible for CESIS certification required.

Clinical Responsibilities: Provides direct/in-the-moment guidance to staff. Provides clinical consultation with therapists and unit managers in order to provide the best care for clients.

Certificates, Licenses, Registrations: Driver’s license for state of residence; driving record approved by agency.

Experience: Experience in residential treatment settings and skills in implementing recreation/activity programs for children preferred.

Job Knowledge: Provides support of all agency components during non-business hours. Decisions are made within Trillium Family Services policy constraints. Work is performed with little direct supervision. Decisions and products of work are reviewed by Clinical Services Manager.

Skills: Must demonstrate strong computer literacy and proficiency in word processing and data base programs. Strong interpersonal skills and capacity for open/direct communication.