Certified Medical Assistant - Addiction Medicine - Camden County and Cape May County New Jersey
Crossroads Treatment Centers
Summary
Must hold one of the following credentials/experiences
Job description
Day in the Life of a Certified Medical Assistant
- Greeting patients and answering clinic phones.
- Assist patients in understanding their treatment options, and the resources.
- Serve as an essential link between patients and all other care.
- Facilitate appointments for consults and support services within established service standards, including social workers, physician, etc.
- Coordinate multidisciplinary planning conferences, develop concise patient summaries for use by the care team, and document recommendations made utilizing standardized care protocols in accordance with nationally recognized care guidelines.
- Follow patients throughout the care continuum, including inpatient admissions, and collaborate with inpatient care management.
- Work with staff and others to collect data, track outcomes, and support strategic planning processes.
- Responsible for outreach efforts to establish and maintain positive working relationships with physicians, office staff, nurses, social services.
- Assist Center in stocking supplies and Patient Ambassador team.
- Other duties as assigned.
Education and Experience requirements
Must hold one of the following credentials/experiences
- RN, LPN, or BSW
- Bachelor’s Degree WITH at least 2 years of lived addiction experience.
- Associate's degree or CMA WITH 4 years of lived addiction experience.
Schedule and Travel
- Monday (Pennsauken) 8:30am-3:00pm
- Wednesday (Rio Grande) 8:30am-12:00pm and (Pennsauken) 1:30pm-6:00pm
- Friday (Rio Grande) 8:30am-12:00pm
Requirements
- Must hold one of the following credentials/experiences: RN, LPN, or BSW
- Bachelor’s Degree WITH at least 2 years of lived addiction experience
- Associate's degree or CMA WITH 4 years of lived addiction experience
- Ability to travel between clinic locations in New Jersey
Benefits
- Mileage reimbursement
- Community events
- Calm subscription
Company overview
Crossroads Treatment Centers is a leading national provider of comprehensive, evidence-based care for individuals affected by substance use disorders (SUDs). Founded in 2005 by psychiatrist Dr. Rupert McCormac, the organization has grown from a single vision into a nationwide network operating over 100 treatment centers across nine states including Georgia, Kentucky, New Jersey, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, and Virginia. The company employs a multidisciplinary team of doctors, nurse practitioners, counselors, and healthcare professionals dedicated to combating the substance use epidemic affecting millions of Americans. Crossroads specializes in medication-assisted treatment (MAT) using FDA-approved medications like Suboxone, Methadone, and Buprenorphine, combined with behavioral health therapies, counseling, and peer support services. Their patient-centered approach emphasizes accessibility, convenience, and compassion, offering 24/7/365 support through their Patient Access Center and innovative Instant Intake® service. With a focus on health equity and removing barriers to care, Crossroads has established itself as a transformative force in addiction treatment, recently celebrating 20 years of service and being recognized as a USA Today Top Workplace for 2025.