Certified Medical Assistant / Business Assoc, Midwifery, Full Time, Day
Valley Health System
Summary
(CMA) Under the direction of the physician, Charge RN or Manager performs direct clinical activities in a courteous, caring and respectful manner. These include patient intake, blood draw, pharmacy calls, EKG and any tests required by the physician. Responsible for accurately documenting in an EMR system in accordance with licensure and VMG policy and procedures. Maintains close working relationships with all practice staff to ensure proper workflow, care and treatment.
Job description
Position Summary
(CMA) Under the direction of the physician, Charge RN or Manager performs direct clinical activities in a courteous, caring and respectful manner. These include patient intake, blood draw, pharmacy calls, EKG and any tests required by the physician. Responsible for accurately documenting in an EMR system in accordance with licensure and VMG policy and procedures. Maintains close working relationships with all practice staff to ensure proper workflow, care and treatment.
(BA) Performs a variety of essential front desk activities that include greeting, registering, ensuring insurance compliance and collecting appropriate payment at time of service. Responsible for maintaining the daily patient schedule and answers all incoming calls that results in scheduling an appointment, medication refills or pass along inquiries from a clinical or billing nature, in a courteous, caring and respective manner. Coordinates with the clinical staff on any special needs or requirements and ensuring proper patient flow. Supports the Practice and professional staff as directed or requested by Practice Manager.
Education
High school diploma or equivalent and completion of a formal Medical Assistant program that is recognized by the State of New Jersey. Certification required. Completion of formal coursework in office management, database management or business.
Experience
Previous MA experience in a clinic, physician's office or outpatient setting preferred. Six (6) months of previous customer service/data entry, administrative/office management/clerical experience required.
Skills
Current and valid certification as a certified medical assistant or registered medical assistant recognized by the Board of Examiners such as American Medical Technology (AMT), American Association of Medical Assistants (AAMA), National Center for Competency Testing (NCCT) required. BCLS certification preferred upon hire, will be required. Understanding of the operations of a medical practice preferred. Strong orientation towards the provisions of high quality, cost effective and comprehensive medical care. Ability to use effective organizational and time management skills to set priorities and respond quickly to urgent/emergent situations. Strong communication--both oral, written and presentation skills to convey information in a clear and concise manner to persons of varied age groups, customers and/or groups. Ability to create, maintain and support a high functioning team; establish and foster cooperative working relationships with staff and management; and function effectively as part of that team. Demonstrates behavior that is courteous, caring, respectful, and compassionate at all times. Ability to support company-wide efforts to improve and maintain a high level of patient/customer satisfaction, as evidenced by (but not limited to) customer/patient satisfaction survey scores and other organizational and System's targets.
Requirements
- High school diploma or equivalent
- Completion of a formal Medical Assistant program recognized by the State of New Jersey
- Current and valid certification as a certified medical assistant or registered medical assistant recognized by the Board of Examiners (AMT, AAMA, NCCT)
- Six (6) months of previous customer service/data entry, administrative/office management/clerical experience
- BCLS certification preferred upon hire, will be required
- Previous MA experience in a clinic, physician's office or outpatient setting preferred
- Understanding of the operations of a medical practice preferred
- Strong organizational and time management skills
- Strong communication skills, both oral and written
- Ability to create, maintain and support a high functioning team
- Courteous, caring, respectful, and compassionate behavior
Benefits
- Medical, Dental & Vision
- Group Term Life & AD&D
- Flexible Spending Accounts
- Commuter Benefit Plans
- Short & Long Term Disability
- Whole Life Insurance
- Legal Support
- 6 Paid Holidays
- Paid Time Off
- Wellness Time Off
- Extended Illness
- Retirement Plan
- Tuition Assistance
- Employee Assistance Program
- Fitness Center Discount
- Day Care Discounts
Company overview
The Valley Health System is an integrated healthcare network serving Las Vegas and Southern Nevada, operating as a subsidiary of Universal Health Services, Inc. (UHS). Established in 1979, the system has grown to become the largest provider of healthcare services in Southern Nevada, serving over two million residents across the region. The network comprises six acute care hospitals, two specialty hospitals, seven freestanding emergency departments, and numerous outpatient facilities and physician practices. Key hospitals include Centennial Hills Hospital Medical Center, Henderson Hospital, Spring Valley Hospital Medical Center, Summerlin Hospital Medical Center, Valley Hospital Medical Center, and West Henderson Hospital. The system offers comprehensive medical services including emergency care, cardiovascular services, neurosciences, maternity and women's health, orthopedics, oncology, behavioral health, and specialized programs in stroke and heart attack care. All Valley Health System hospitals are accredited by The Joint Commission and consistently earn national recognition for quality care, with certifications from the American Heart Association and American Stroke Association. The organization employs over 9,000 healthcare professionals dedicated to providing patient-centered care while also serving as a teaching institution with graduate medical education programs and clinical training opportunities for future healthcare providers.