Certified Medical Assistant (CMA)
Arkansas Children's
Summary
The Registered/Certified Medical Assistant (CMA) provides advanced clinical and administrative support within Arkansas Children's primary and specialty ambulatory clinics. Working under the direct supervision and delegation of a licensed provider, the CMA partners with providers, nurses, and the interdisciplinary care team to deliver safe, high-quality pediatric care.
Job description
Summary
The Registered/Certified Medical Assistant (CMA) provides advanced clinical and administrative support within Arkansas Children's primary and specialty ambulatory clinics. Working under the direct supervision and delegation of a licensed provider, the CMA partners with providers, nurses, and the interdisciplinary care team to deliver safe, high-quality pediatric care.
Responsibilities
- Provides comprehensive pediatric clinical support, including patient intake, vital signs, growth assessment, and accurate EHR documentation.
- Administers medications and immunizations (including vaccines) under provider order and within delegated scope of practice.
- Performs phlebotomy and specimen collection (venous and capillary) as delegated.
- Conducts point-of-care testing and clinic-based diagnostics as delegated, documenting and communicating results.
- Recognizes changes in patient condition and promptly notifies the licensed provider, supporting emergency response and patient safety protocols.
- Maintains accurate and complete documentation in Epic, including clinical procedures, patient education, order workflows, secure messaging, and result note workflows.
- Contributes to quality improvement and population health initiatives, including Vaccines for Children (VFC) and Patient-Centered Medical Home (PCMH).
- Provides patient and family education as directed, using effective communication strategies.
- Supports clinic flow, infection prevention standards, and operational efficiency.
- Performs additional duties as assigned to support safe, efficient, and high-quality patient care delivery.
Requirements
- High School Diploma or GED
- Completion of accredited medical assistant program
- National MA certification/registration required (CMA, NCMA, or RMA)
- 1 year healthcare or related setting as MA (recommended)
Benefits
- Day Shift
- Mon-Fri 8:30a-5p
- Tobacco Free Workplace
- Flu Vaccines Required
Company overview
Arkansas Children's is the only healthcare system in Arkansas solely dedicated to pediatric care, serving as a comprehensive pediatric medical center with a rich history spanning over 100 years. Founded originally as an orphanage in 1912, the organization has evolved into a premier pediatric healthcare system that includes two hospitals, a research institute, and a non-profit foundation. The flagship facility in Little Rock is a 336-bed hospital featuring the state's only pediatric Level I Trauma Center, burn center, Level 4 neonatal intensive care unit, and pediatric intensive care units. As a teaching hospital affiliated with the University of Arkansas for Medical Sciences, Arkansas Children's provides advanced medical education and training while delivering specialized care to infants, children, teens, and young adults from birth to age 21. The system is nationally recognized for excellence in pediatric specialties including cardiology, pulmonology, neonatology, and urology, and operates extensive outreach programs including telemedicine, mobile health services, and school-based health solutions across the state.