Certified Medical Assistant (CMA)- Urgent Care Float Pool

Job Summary

The Medical Assistant functions under the direction of the Physician, Clinical Lead, Clinical Nurse Supervisor, Nurse Supervisor and/or Office Manager. Recognizes patient's needs and symptoms in advance. Provides care for the patient under the physician's direction, including preparing patient for exams, assisting during treatments, coordinating tests and follow-up care and recording treatment in the medical record. Assists with explaining patient instructions to the patient/family. Demonstrates competency and skills to serve patients of all ages including neonate, infant, child, adolescent, adult and geriatric populations. Performs other duties as necessary related to front office registration, laboratory testing, and radiology functions within a specialty setting.

Core Responsibilities and Essential Functions

• Register patient upon entrance to facility and perform all necessary registration operations
• Prepare equipment and rooms and aid physician with treatment of patients
• Perform vitals and other duties to prep patients
• Rotate among various clinical and non-clinical service areas such as lab, x-ray, and front office
• Maintain safety needs of the patient
• Cross train other team members
• Perform radiographic and other diagnostic imaging procedures to assist clinical team and physicians
• Prepare and position patients for imaging procedures ensuring proper techniques including radiation protection
• Obtain optimum views as ordered by the physician
• Process images and review for proper identification and quality control
• Complete and maintain logs, reports, and documentation
• Properly start lab equipment daily and maintain daily logs and documentation
• Perform laboratory tests according to orders and instructions
• Draw blood samples from patients and perform Point of Care testing
• Order and stock supplies weekly
• Perform daily quality control and cleaning procedures according to guidelines
• Provide relationship-based patient centered care consistent with population specific characteristics
• Partner with the patient and significant others using appropriate methods such as huddles and interdisciplinary rounds
• Practice using current clinical practice standards
• Coordinate the delivery and documentation of safe quality patient care
• Complete all initial and ongoing professional competency assessment and required mandatory education
• May serve as a preceptor for onboarding Medical Assistants/students
• Promote evidence based practice regarding safe, quality patient care
• Uphold all health care system/organizational policies and procedures and clinical competencies
• Participate in data collection and consult appropriate experts and resources
• Proactively plan for the care of patients across the care continuum
• Participate in the development of protocols and procedures
• Support efficient and effective use of human and material resources
• Perform other duties as assigned
• Comply with all Wellstar Health System policies, standards of work, and code of conduct

Required Minimum Education

High School Diploma / GED General or Other / Certificate Medical Assisting

Required Minimum License(s) and Certification(s)

All certifications are required upon hire unless otherwise stated.

• BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor
• CMA (AAMA) - Cert Medical Assistant or RMA (AMT) - Registered Medical Assistant or CCMA (NHA) - Certified Clinical Medical Assistant or NCMA (NCCT) - National Certified Medical Assistant or NRCMA (NAHP) - Nationally Registered Certified Medical Assistant

Additional License(s) and Certification(s)

Current certification from one of the following medical assisting credentialing bodies (accrediting body listed first, certification denoted in parenthesis): AAMA (CMA), AMT (RMA), NHA (CCMA), NCCT (NCMA), or MedCA. Upon Hire Required. Phlebotomy certification within 60 Days Preferred. Must complete the required OSHA training course for operators of radiology equipment within sixty days of hire. Required.

Required Minimum Experience

Work experience in a practice setting Preferred. Specific experience in practice specialty Required. Radiology experience Preferred. Will provide training within first sixty days. Required.

Required Minimum Skills

• Must be organized and attentive to detail
• Must be able to work quickly and efficiently to assure patient comfort and satisfaction
• Able to communicate and understand verbal and written English language
• Optimize the use of technology to support clinical care and holds basic computer skills
• Able to adhere to the WellStar Credo and Code of Conduct