Certified Medical Assistant Float-Float Pool Full Time Days

Job Description

Must be a certified/registered Medical Assistant. The Medical Assistant – Float reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Medical Assistant – Float is a member of the health care team primarily responsible for providing support to physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with various patient care activities, and performing related administrative functions.

Responsibilities

• Scheduled hours will vary and are dependent on the needs within the organization; must be flexible with scheduled start and end times with minimal notice to fill immediate staffing needs in various locations.
• Will support medical clinics throughout Northwestern Medicine and must be flexible to travel locally as needed.
• Assures efficient patient flow through the site: escorts patient to exam room, identifies patient with 2 identifiers and prepares patient for examination.
• Obtains accurate vital signs, per organization standards.
• Documents reason for visit and updates/confirms allergies, smoking history and pharmacy information.
• Promptly informs the provider and registered nurse of any significant change in vital signs or acute symptoms.
• Anticipates/sets up equipment or supplies needed for visit.
• Cleans and prepares exam room for next patient.
• Responds to needs to expedite visits and maintain flow of patients and prioritize tasks accordingly.
• Assists practitioner with medical and surgical procedures in accordance with established protocols such as: Electrocardiogram (ECG), venipuncture, immunizations, setting up procedure trays, specimen collection and/or Clinical Laboratory Improvement Amendments (CLIA) waived testing as directed by Provider.
• Prepares and stocks all exam rooms in treatment area by following established protocols for disinfecting and sterilizing equipment and instruments.
• Participates in environmental safety rounds.
• Maintains vaccine/medication inventory.
• Monitors and maintains equipment and instruments according to clinic guidelines.
• Assists in ordering supplies and correctly disposes of all expired items.
• Adheres to office opening and closing procedures.
• Accepts and performs delegated responsibilities in a positive manner.
• Offers assistance to others.
• Attends and participates in staff meetings.
• Communicates appropriately and effectively with patients and patient care team (in the office and on the phone).
• Performs delegated procedures common to the specialty area in a safe, effective, and efficient manner.
• Performs all other duties as assigned by the Supervisor or Manager.

Qualifications

Minimum Requirements:

• Education: High school diploma or GED.
• Certification: Current certification in one of the below or must have written proof of meeting candidate eligibility requirements for writing one of the five eligible certification exams (AAMA, AMT, NCCT, NHA, NRCMA).
• Within first six months of employment, will complete one of the following certifications after up to two test attempts: Certified Medical Assistant (CMA) through AAMA, Registered Medical Assistant (RMA) through AMT, National Certified Medical Assistant (NCMA) through NCCT, Certified Clinical Medical Assistant (CCMA) through NHA, Nationally Registered Certified Medical Assistant (NRCMA) through NAHP.
• Signed acknowledgement during onboarding that certification must be attained within six (6) months, as a condition of employment.
• American Heart Association accredited Basic Life Support (BLS/CPR) certification.
• Experience: Zero (0) to two (2) years' experience in a relevant role.
• Strong computer skills.

Preferred:

• Completion of accredited Medical Assistant training program.
• One to two years of ambulatory care experience.
• Experience with electronic medical record.

Additional Information

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background check includes criminal history. AI tools may be used in some portions of the candidate review process; all employment decisions will be made by a person. Hours Per Week / FTE: 40 hrs/wk - 1.0 FTE. Job Shift: Day Job (1st).