Certified Medical Assistant - OB/GYN - Marietta

Job Summary

The Medical Assistant (MA) provides support to physicians and other healthcare professionals by performing clinical and administrative tasks to ensure efficient patient care delivery. The MA works closely with patients, handling both front- and back-office functions in a fast-paced medical setting. The Medical Assistant functions under the direction of the Nurse Supervisor and/or Practice/Office Manager.

Core Responsibilities and Essential Functions

Clinical Duties and Expectations

• Provides relationship-based, patient centered care consistent with population specific characteristics
• Partners with the patient and significant others/family to keep the patient at ease
• Prepares patient for the visit with the physicians/APPs
• Prepares rooms and equipment, and aids physicians/APPs with treatment of patients
• Carries out orders generated from the office visit and responds to patient requests outside of the office visit
• Maintains the safety needs of the patient at all times
• May support front office operations by assisting with check-in, check-out, scheduling, and other non-clinical functions

Exemplary Practice and Outcomes

• Provides patient care in accordance with recognized clinical practice guidelines and standards set forth by AAMA or similar organizations
• Adheres to federal, state, and local laws and regulations as well as organizational and industry standards for clinical care
• Upholds all health care system/organizational and WMG policies and procedures and clinical competencies

Teamwork and Collaboration

• Collaborates with providers, nurses, and clinical staff to uphold continuity and consistency of care
• Participates in daily huddles, staff meetings, and medical group or system workgroups/committees
• Demonstrates teamwork and collaboration by practicing in an inclusive manner
• Participates in quality improvement initiatives
• May serve as a preceptor to assist in onboarding and/or training of new team members, trainees, or students

Professional Development and Initiative

• Completes all initial and ongoing professional competency assessments, required mandatory education, and population-specific education
• Demonstrates leadership by identifying areas for improvement in care delivery and suggesting innovative solutions
• Participates in workgroups, committees, and shared decision-making groups
• Regularly reflects on personal performance and uses insight to seek relevant training or mentorship

Resources and Support

• Supports efficient and effective use of material resources in a fiscally responsible manner
• Minimizes waste of medical supplies and medications
• Alerts supervisors or ordering staff when supplies are running low
• May provide staffing coverage for absences, vacations, and leave
• Performs other duties as assigned
• Complies with all Wellstar Health System policies, standards of work, and code of conduct