West Pharmaceutical Services logo

Change Manager

West Pharmaceutical Services

Williamsport, PAOnsitePosted 1 day ago
Full TimeSenior LevelProgram / Project ManagementMedical Device
Original posting ↗

Summary

Accountable for running the improvement, change and transformation activities generated by or impacting the Value Stream. Provides leadership coordination and oversight of activities across all departments/functions that support the Value Stream change goals and KPI's. Ensures effective collaboration and performance of the Value Stream Management Team in support of the Change agenda while also protecting Operational delivery requirements. Reports directly to the Operations Manager. Coordinates and directs Change-dedicated resources as required.

Job description

Job Summary

Accountable for running the improvement, change and transformation activities generated by or impacting the Value Stream. Provides leadership coordination and oversight of activities across all departments/functions that support the Value Stream change goals and KPI's. Ensures effective collaboration and performance of the Value Stream Management Team in support of the Change agenda while also protecting Operational delivery requirements. Reports directly to the Operations Manager. Coordinates and directs Change-dedicated resources as required.

Essential Duties and Responsibilities

  • Assist in the development and organisation of plans for changes within the Value Stream.
  • Identify opportunities for improvement and change within the Value Stream.
  • Collaborate with cross-functional teams and key stakeholders to gather information on how changes will impact the work of the Value Stream and coordinate, schedule and organize these changes.
  • Ensure operational readiness for the successful transition of programs from other functions to the Value Stream as agreed.
  • Create comprehensive plans for change ensuring change readiness for implementation in the Value Stream, specifying the timing and estimated costs where applicable and support the assessment of the impact of proposed changes.
  • Verify that the changes are safe and will not compromise operational safety, quality and other regulator standards.
  • Help design and or deliver communication plans to keep all Value Stream staff and other stakeholders informed about upcoming changes and how they will affect the run/work schedule.
  • Support the Value Stream team in acquiring the knowledge and skills needed to adapt to changes effectively.
  • Conduct implementation risk assessments for each change initiative and develop risk mitigation strategies with the VSLT to minimize disruption to production and quality.
  • Keep track of how well changes are working and make adjustment plans accordingly.
  • Ensure change performance measures/KPI's align to site reporting requirements.
  • With the Operations Director and other Value Stream Leaders represent the change and transformation plans, strategies and needs of the Value Stream to other internal and external stakeholders, building the coalition of supporters and advocates to ensure the Value Stream's success.

Education

Bachelor's in Management or engineering, or equivalent from four year college.

Work Experience

Minimum 8 years, 8-10 years of experience required. Experience working with ISO standards, FDA and cGMP required. Pharmaceutical manufacturing experience preferred.

Preferred Knowledge, Skills and Abilities

  • Change Management Skills: Possesses the ability to assist in developing and organizing detailed plans for changes within the Value Stream.
  • Cross-Functional Collaboration: Skilled in working closely with cross-functional teams and key stakeholders and organize changes that impact the Value Stream.
  • Operational Readiness Expertise: Capable of ensuring that the Value Stream is fully prepared for the seamless transition of programs from other functions, with a focus on maintaining operational efficiency.
  • Comprehensive Planning Abilities: Proficient project/programme management capabilities.
  • Safety and Compliance Awareness: Demonstrates a strong understanding of safety and quality standards.
  • Effective Communication Skills: Able to design and deliver clear communication plans.
  • Training and Support Skills: Equipped with the ability to support teams in acquiring the necessary skills and knowledge to adapt to changes effectively.
  • Risk Assessment and Mitigation Skills: Experienced in conducting thorough risk assessments for change initiatives.
  • Performance Monitoring Competence: Proficient in monitoring the effectiveness of changes, with the ability to adjust plans as needed.
  • Stakeholder Engagement Abilities: Skilled in representing the Value Stream's change and transformation plans to stakeholders.
  • Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description.
  • Support and contribute in Lean Sigma programs and activities towards delivery of the set target.
  • Able to comply with the company's safety policy at all times.
  • Able to comply with the company's quality policy at all times.

Additional Requirements

Medical Device manufacturing requires strict adherence to standards. Working environment is a manufacturing facility, which houses plastic injection molding machines. Must tolerate fumes and particulate generated from various plastics. Work areas are equipped with adequate lighting, cooling/heating and equipment that are in a good working condition. Must work constructively in an environment that may be stressful due to competing resources while at all times maintaining company confidentiality. May stand or sit for extended periods of time. Must transport oneself to and from other areas of the facility and travel to other divisions when necessary. Must have good visual acuity. If specifically necessitated by customer requirements, must be able to see with or without corrective lenses and distinguish color differences for product and safety issues. Hearing ability should be sufficient to hear audible alarms from distances up to 150ft. The ability to be able to lift and carry various items up to 50lbs. Minimal travel.

Requirements

  • Bachelor's in Management or engineering, or equivalent from four year college
  • Minimum 8 years of experience (8-10 years)
  • Experience working with ISO standards
  • Experience with FDA regulations
  • Experience with cGMP
  • Pharmaceutical manufacturing experience preferred
  • Change management skills
  • Cross-functional collaboration
  • Operational readiness expertise
  • Project/programme management capabilities
  • Safety and quality standards understanding
  • Effective communication skills
  • Training and support skills
  • Risk assessment and mitigation skills
  • Performance monitoring competence
  • Stakeholder engagement abilities
  • Lean Sigma program support
  • Compliance with safety and quality policies

Benefits

  • Relocation assistance
  • Lifelong learning opportunities
  • Growth and development programs
  • Physical health support
  • Mental health support
  • Emotional health support
  • Financial health support

Company overview

West Pharmaceutical Services, Inc. is a global leader in the design and manufacture of innovative, high-quality injectable pharmaceutical packaging and delivery systems. Founded in 1923 and headquartered in Exton, Pennsylvania, the company serves as a trusted partner to both established and emerging drug developers, ensuring the safe, effective containment and delivery of life-saving and life-enhancing medicines for patients worldwide. With approximately 10,000 team members across 50 sites globally, West delivers billions of components and devices annually, supporting pharmaceutical companies in their mission to bring critical therapies to market. The company operates as a publicly traded entity on the New York Stock Exchange (NYSE: WST) and is included in the S&P 500 index, generating approximately $2.95 billion in net sales in fiscal year 2023. West specializes in pharmaceutical packaging systems and delivery systems, focusing on injectable drug containment solutions that meet stringent regulatory requirements and quality standards.

Explore more jobs of your matchFind more biopharma roles with GetBioJob.