Channel Operations Analyst I
Takeda
Summary
As a Channel Operations Analyst I, you will process all daily/weekly/monthly/quarterly chargeback transactions to minimize deductions. You will analyze and validate all submitted data elements to ensure payment accuracy and help reconcile open chargeback deductions for accounts receivable. You will perform all data and process controls. You will exercise good judgement within generally defined practices and procedures, present issues and discuss solutions in a group setting, maintain associated documentation.
Job description
About the role
As a Channel Operations Analyst I, you will process all daily/weekly/monthly/quarterly chargeback transactions to minimize deductions. You will analyze and validate all submitted data elements to ensure payment accuracy and help reconcile open chargeback deductions for accounts receivable. You will perform all data and process controls. You will exercise good judgement within generally defined practices and procedures, present issues and discuss solutions in a group setting, maintain associated documentation.
How you will contribute
- Identify ineligible chargeback transactions and work with wholesalers to reconcile the disputed claims; identify cause of issues and implement corrective action to eliminate future occurrences and reduce the chargeback deduction balance.
- Complete contract system work; including contract set-up, membership management, and communications.
- Perform trending and variance analysis to ensure membership compliance and payment accuracy for specialty pharmacies, GPOs, The Department of Veteran's Administration, the Public Health Service 340B Program, and Wholesaler/distributor agreements.
- Support Government Pricing and Reporting, Planning & Analysis, Finance and other management teams with data and analysis.
- Support A/R in the reconciliation of chargeback deductions and assist with collection efforts.
- Manage e-mail inbox data submissions daily. This includes chargeback resubmissions, membership eligibility questions and other queries requiring additional detailed analysis and follow-up.
What you bring to Takeda
- Bachelor's Degree, or Associate's Degree and 2 years business experience, or 4 years business experience
- Strong critical thinking and problem-solving skills required.
- Strong verbal and written communication skills required.
- Excellent organization and time-management skills required.
- Ability to effectively manage multiple priorities to maximize results. Pays close attention to project deadlines and schedules required.
- Health Care business acumen with a comprehensive understanding of the pharmaceutical industry preferred
- Experience in Flex &/or SAP preferred
Requirements
- Bachelor's Degree, or Associate's Degree and 2 years business experience, or 4 years business experience
- Strong critical thinking and problem-solving skills required.
- Strong verbal and written communication skills required.
- Excellent organization and time-management skills required.
- Ability to effectively manage multiple priorities to maximize results. Pays close attention to project deadlines and schedules required.
- Health Care business acumen with a comprehensive understanding of the pharmaceutical industry preferred
- Experience in Flex &/or SAP preferred
Company overview
Takeda Pharmaceutical Company Limited is a Japanese multinational pharmaceutical company founded in 1781 and incorporated in 1925. As one of the world's top 20 largest pharmaceutical companies by revenue and the third largest in Asia, Takeda specializes in developing and commercializing innovative medicines across several therapeutic areas including oncology, rare diseases, neuroscience, gastroenterology, plasma-derived therapies, and vaccines. With approximately 49,095 employees globally, the company operates research and development centers, manufacturing facilities, and commercial operations across 39 U.S. states and numerous countries worldwide. Takeda maintains dual headquarters in Tokyo and Osaka, Japan, with significant operations in Cambridge, Massachusetts, where it serves as the largest life sciences employer in the state. The company's patient-focused approach is guided by its Takeda-ism values of Integrity, Fairness, Honesty, and Perseverance, emphasizing a commitment to delivering life-transforming treatments while advancing sustainable healthcare solutions. Takeda's extensive portfolio includes both innovative biologics and small molecule drugs, supported by strategic acquisitions and partnerships that have expanded its capabilities in areas such as immuno-oncology and rare disease treatments.