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Chief Nursing Officer Administrative Assistant

UHS

Willoughby, OHOnsitePosted 47 days ago
Full TimeMid LevelHealthcare & NursingHealthcare Provider
Original posting ↗

Summary

Windsor Laurelwood Center for Behavioral Medicine is seeking a highly organized, professional, and collaborative Administrative Assistant to support the Chief Nursing Officer (CNO) and Nursing Leadership Team. This key role serves as a central resource for administrative coordination, scheduling, payroll support, meeting management, documentation, and departmental communication.

Job description

Essential Duties and Responsibilities

Administrative Support

  • Provide administrative support to the Chief Nursing Officer and Nursing Leadership Team.
  • Maintain an organized, efficient, and professional office environment.
  • Prepare, edit, and distribute correspondence, reports, presentations, and other documents.
  • Manage routine filing and recordkeeping for the Nursing Department.
  • Answer and direct telephone calls in a professional and courteous manner.
  • Coordinate the CNO's calendar, appointments, and daily schedule.
  • Schedule meetings and assist with meeting preparation and logistics.
  • Coordinate use of conference rooms and meeting spaces, responding promptly to scheduling requests.
  • Attend meetings as assigned and prepare accurate meeting minutes and documentation.

Scheduling and Payroll Support

  • Collaborate with Nurse Managers and Nursing Supervisors to ensure staffing schedules are completed accurately and in advance of operational needs.
  • Assist nursing leadership with payroll preparation, review, and processing.
  • Prepare and distribute nursing leadership on-call schedules and rosters.
  • Maintain current and accurate nursing department employee listings.

Compliance and Departmental Coordination

  • Assist with monitoring staff licensure and certification requirements.
  • Support accreditation, regulatory, and survey readiness activities.
  • Maintain departmental policies and procedures and assist with updates and revisions.
  • Coordinate administrative support activities for nursing, laboratory, and education departments.
  • Ensure all employee and patient information is handled in accordance with confidentiality and privacy standards.

Organizational Support

  • Participate in special projects and initiatives as assigned by the CNO.
  • Support facility-wide quality and performance improvement activities.
  • Adhere to all facility, departmental, corporate, and personnel policies and procedures.
  • Attend required trainings, in-services, and staff development programs.
  • Maintain professional standards related to conduct, attendance, punctuality, and appearance.

Requirements

  • High school diploma or equivalent required
  • Minimum of three (3) years of administrative assistant experience required
  • Previous healthcare or hospital experience strongly preferred
  • Knowledge of medical terminology
  • Proficiency in Microsoft Office Suite and business software applications
  • Experience with staff scheduling and payroll support
  • Strong organizational and time-management skills
  • Excellent written and verbal communication abilities
  • Ability to manage multiple priorities while meeting deadlines
  • Professional phone etiquette and interpersonal skills
  • Demonstrated ability to maintain confidentiality and exercise sound judgment
  • Collaborative team player with strong customer service skills
  • Strong attention to detail and organizational excellence
  • Ability to prioritize tasks and manage competing deadlines
  • Professionalism, discretion, and integrity
  • Resourcefulness and problem-solving capabilities
  • Effective communication and relationship-building skills
  • Adaptability in a dynamic healthcare environment
  • Commitment to teamwork and excellent customer service

Company overview

Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected providers of hospital and healthcare services, operating as a Fortune 300 corporation headquartered in King of Prussia, Pennsylvania. Founded in 1979, UHS has grown into a major healthcare enterprise with approximately 99,000 employees and annual revenues exceeding $14 billion. The company operates through its subsidiaries, managing 29 acute care hospitals, 331 behavioral health facilities, and 60 outpatient and other facilities across 39 U.S. states, Washington D.C., Puerto Rico, and the United Kingdom. UHS provides comprehensive healthcare services including acute care, behavioral health treatment, cancer centers, and ambulatory surgical centers. The company's strategy focuses on building or acquiring high-quality hospitals in rapidly growing markets and investing in advanced medical equipment and skilled personnel to become the leading healthcare provider in each community it serves. UHS is publicly traded on the New York Stock Exchange (NYSE: UHS) and has established a strong reputation for delivering compassionate, high-quality care while maintaining financial stability and operational excellence.

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