Children's Case Manager
The Guidance Center
Summary
The Case Manager is responsible to provide assessment, linking, coordinating and monitoring, family education and support, transportation, treatment planning and follow-up services to children and families. Services are delivered in the office and in the community based on the needs of the child, family. The Case Manager is responsible to help coordinate and integrate services that are provided to the family both internally and externally. Regular working hours are Monday through Friday 8:30 – 5:00 with 4 hours after 5pm per week required. In addition, due to program and consumer needs weekends may be required.
Job description
Specific Responsibilities
- Conduct case management assessments and other clinical assessments necessary to identify areas of need and service preferences.
- Gather and integrate information from all available sources, including client self-reports, reports from family members, guardian(s) and probation officer, documented medical, treatment history, etc.
- Assist with the development of comprehensive Person-Centered Treatment Planning with consumers and other members of the treatment team (consistent with Case Management Assessments and current Medicaid Guidelines).
- Provide face-to-face interventions, both in the office and in the community, to each assigned consumer at least monthly.
- Maintain monthly contact with treatment team members and other providers to monitor and coordinate service delivery efforts.
- Assist client in determining their eligibility for entitlements, community services and supports.
- Work in concert with other internal and external service and support entities.
- Develop resources and connections with community resources.
- Link client to community services and supports based on the needs and preferences identified in their assessments.
- Coordinate with client’s school, primary and other health care providers to assure continuity of care.
- Conduct skill building interventions with individual consumers and groups of clients as indicated in their Person-Centered Treatment Plan.
- Conduct home visits and community outreach as needed to help engage client, identify and assist with needs and barriers.
- Conduct crisis planning with client.
- Complete all required documentation per policy and procedure.
- Maintain appropriate state licensure or certifications.
- Develop schedule with supervisor and work at least 4 hours each week after 5:00.
- Other duties as assigned.
Requirements
- Bachelor degree in social work, psychology, or related human service field from an accredited social services program within a 60-day training period beginning on the date of hire.
- Candidates must obtain the Children’s Mental Health Professional credential within 120 days of hire.
- Course work, fieldwork or job experience will demonstrate competence in working in a collaborative way with clients and community, cultural competence, good organizational skills, and the ability to work both independently and as a team member.
- 3 years experience in the examination, evaluation and treatment of minors and their families or a master's degree and 1 year experience in the examination, evaluation and treatment of minors and their families is required.
- Valid chauffeur’s license and favorable driving record is required. Candidates who do not have a chauffeur’s license may still apply, but will be required to acquire one within 30 days of employment.
Requirements
- Bachelor degree in social work, psychology, or related human service field
- Obtain Children’s Mental Health Professional credential within 120 days of hire
- 3 years experience in the examination, evaluation and treatment of minors and their families, or a master's degree and 1 year experience
- Valid chauffeur’s license and favorable driving record (or acquire within 30 days of employment)
- Competence in collaborative work with clients and community
- Cultural competence
- Good organizational skills
- Ability to work independently and as a team member
Benefits
- Sign-on bonus
- Competitive pay
- Comprehensive benefits package
Company overview
The Guidance Center is a nonprofit mental health care organization dedicated to providing comprehensive behavioral health services to individuals and families in need. As a community-based mental health provider, the organization offers a wide range of therapeutic interventions, counseling services, and support programs designed to address various mental health challenges. Their services typically include individual and group therapy, crisis intervention, substance abuse treatment, family counseling, and specialized programs for children and adolescents. The Guidance Center operates with a mission to promote mental wellness, reduce stigma around mental health issues, and ensure accessible care for underserved populations. They often collaborate with local healthcare systems, schools, and community organizations to deliver integrated care that addresses both mental health and social determinants of wellbeing. The organization plays a crucial role in community mental health infrastructure by providing evidence-based treatments, preventive services, and educational outreach programs that support overall community resilience and individual recovery journeys.