Clinic Manager - Ophthalmology
EyeCare Partners
Summary
A Clinic Manager is a highly engaged leader that possesses a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal oriented.
Job description
Summary
A Clinic Manager is a highly engaged leader that possesses a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal oriented.
Essential Duties and Responsibilities
- Execute day-to-day operations of the office including employee scheduling, weekly meetings, report generation, inventory assessment, supply ordering, and employee training
- Provide guidance on optical equipment usage, proper medical chart handling, insurance and billing, frame and contact lens selection, policies and procedures, and computer software
- Compile operational reports to gain insight into the business and direct the team on focus areas
- Lead the office by guiding them to success through focused support and coaching
- Enhance processes and workflow by building action plans to increase efficiency and profitability
- Collaborate with District/Regional Managers and HR on employee relations and recruitment needs
- Collaborate with other Practice Managers and District Manager to develop creative approaches to areas of improvement
- Engage in constructive conversations with employees to address improvement areas and formulate follow-up actions
- Train employees on how to provide a world-class patient experience
- Act as liaison between employees and the District Manager and Corporate
- Motivate employees by remaining positive and communicating changes in a supportive and constructive way
- Ensure the office and employees are always compliant with HIPAA
Qualifications
- Ability to interact with all levels of employees in a courteous, professional manner
- Desire to gain industry knowledge and training
- Demonstrates initiative in accomplishing practice goals
- Consistently creating a positive work environment by being team-oriented and patient-focused
- Commitment to work over 40 hours to meet the needs of the business
- Ability to work weekends when applicable
- Reliable transportation to go to multiple work locations with minimal notice
Education and/or Experience
- High school diploma or GED equivalent required
- Bachelor's Degree in Business Administration, Healthcare Management or a related area of study preferred
- Two years of optical management or industry-related experience required
Licenses and Credentials
Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred, but not required.
Systems and Technology
Proficient in Microsoft Excel, Word, PowerPoint, Outlook.
Requirements
- High school diploma or GED equivalent required
- Two years of optical management or industry-related experience required
- Proficient in Microsoft Excel, Word, PowerPoint, Outlook
- Ability to work weekends when applicable
- Reliable transportation to travel to multiple work locations
- Commitment to work over 40 hours to meet business needs
- Bachelor's Degree in Business Administration, Healthcare Management or related area preferred
- Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification preferred
Benefits
- Medical, Vision, Dental & Life Insurance
- 401(k) + Employer Matching
- Paid Time Off (PTO)
- Paid Holidays
- Paid Maternity Leave
- Employee Discounts
- Mileage Reimbursement
Company overview
EyeCare Partners is one of the largest integrated eye care providers in the United States, operating a comprehensive network of ophthalmology and optometry practices across multiple states. The company specializes in delivering comprehensive eye care services through a vertically integrated model that includes medical eye care, surgical services, optical retail, and vision correction solutions. EyeCare Partners brings together leading eye care professionals and practices under a unified platform to enhance patient access to high-quality eye care while maintaining clinical autonomy for its providers. The organization focuses on advancing eye health through innovative treatment approaches, state-of-the-art technology, and collaborative care models. By combining clinical excellence with operational efficiency, EyeCare Partners aims to improve patient outcomes while supporting the growth and development of eye care professionals within its network. The company serves a diverse patient population with a full spectrum of eye care needs, from routine vision exams to complex surgical procedures.